store manager - retail

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work Setting

• Urban area
• Department store
• Retail business
• Supermarket/grocery store

Tasks

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and Technology Knowledge

• Point of sale system
• Word processing software
• Electronic mail
• Spreadsheet

Work Conditions and Physical Capabilities

• Fast-paced environment
• Handling heavy loads
• Combination of sitting, standing, walking
• Standing for extended periods

Support for Newcomers and Refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for Youths

• Offers mentorship, coaching and/or networking opportunities for youth
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Supports for Visible Minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees