Store Manager - Peoples Jewellers - Lime Ridge Mall

Peoples Jewellers is a people-first company, and we recognize that our jewellery consultants are every bit as dynamic and brilliant as the jewellery we offer. They are the reason Peoples Jewellers has become the largest retailer of fine jewellery in Canada, with over 90 locations from the Maritimes to British Columbia. Peoples Jewellers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified".

STORE MANAGER

Title: Store Manager

Reports To: District Manager

Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control

Position Summary:

Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store. Through personal selling, leadership, and coaching, the SM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers and the delivery of a best-in-class customer experience.

Vision and Purpose:

Communicates performance expectations and ensures all team members understand the impact of their performance on company success. Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing.

Customer Obsession:

Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations.

Critical Thinking & Innovative Action:

Attains sales projections and sales quotas as set by the Company and develops strategies to maximize both personal and team members' sales potential while achieving goals.

Employee Experience:

Demonstrates a commitment to the Company's People First vision. Responsible for the selection and development of talent to drive store growth.

Diversity, Equity and Inclusion:

Responsible for establishing a positive, professional work atmosphere in which team members are able to bring their full self to work and want to do their best.

Performance Excellence:

Responds promptly and accurately to all management directives, requests for merchandise transfers, inventories, and requests for information.

Work Schedule:

• During non-peak periods, managers should aim for a five-day, 40-hour work week.
• Schedule based on the right time to effectively run your business.
• A combination of both opening and closing shifts should be scheduled throughout the week.

Position Qualifications:

• Education Required: Minimum of 2 years of college preferred
• Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.
• Preference will be given to candidates with specialty retail or jewelry experience
• Technical/Other Skills Required: Advanced Communication skillset, both written and verbal.
• Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.
• Strong interpersonal skills to build effective employee and customer relationships.
• Reliable and dependable.

Physical Demands:

While performing the duties of this job, the employee is regularly required to communicate with and comprehend others. This job regularly requires the employee to stand, to reach with hands and arms, and to move between display cases to handle and/or feel merchandise.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.