Store Ambassador

Address
3292 Dunmore Road S.E. Medicine Hat Shopping

Lead a Brilliant Career.
Bring your authentic self to work every day, and help our customers express themselves, style their homes, and live their lives in a way that reflects who they truly are.

As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes. So why should your career be anything less than extraordinary?

What To Expect

Reporting to the Store Manager or assigned delegate manager, this position is primarily focused on providing enhanced customer service through presence and engagement. As a support function, this position proactively identifies and reports potential risks to store leadership and/or Asset Protection teams, and creates a safer environment through customer service and de-escalation techniques. This role also supports the day-to-day store operations and sales business, with a dotted line to the Asset Protection department for the purpose of communication only.

What You Will Do

1. Acknowledge and greet customers, directing them to specific departments within the store and providing GREAT customer service.
2. Actively support your store’s Sales, Operations and Asset Protection teams through customer service observations and interactions.
3. Report suspected incidents of potential shoplifting to the Asset Protection and/or store leadership teams for action.
4. Actively support the company's Health and Safety, Critical Incident Response and de-escalation programs.

What You Will Bring To The Team

1. A background in customer service.
2. A proactive and outgoing personality, comfortable engaging with all customers and providing exceptional customer service.

Thank you for your interest in Hudson’s Bay. We look forward to reviewing your application.

We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail.

Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation.

As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please contact us at accommodations@hbc.com.