Storage Engineer - ISD Computer Oper Tech Support

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for administering the Storage, Backup and Recovery Infrastructure for the health system. Takes architectural directions and transforms them into supportable Storage and Recovery technology standards within the data centers. Ensures the Storage/Recovery infrastructure effectively supports the ongoing business operations, revenue, and strategic direction of the organization.

This Storage Engineer position is for our backup infrastructure:

1. Support and maintain our institutional backup infrastructure
2. Provide on-call support, as needed, such as assisting users with restore requests and resolving incidents
3. Implement changes and updates to our backup system, under the direction of our Backup Architects
4. Assist in troubleshooting issues
5. Work with incident and problem management on root causes and proactive avoidance of future incidents on backup and recovery systems

Preferred Skills:

• Strong experience with backup, recovery, DR & replication technologies
• Experience with Commvault

Responsibilities:

1. Ensures storage provisioning, performance tuning, adding volumes, scripting for automating tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, and addressing compatibility issues. The employee stays informed of current and emerging technologies for storage and Backup/Recovery trends, in order to advise and counsel on their potential strategic value.
2. Leads the creation of standards, best practices, and new processes for operational integration of new technology solutions. Governs the Storage, Backup and Recovery environment to ensure compliance with defined standards and operational procedures.
3. Translates highly technical solutions/problems to audiences at varying technical levels.
4. Uses technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Storage Area Networking (SAN), Network Attached Storage (NAS), and other storage-related environments. Uses knowledge and leadership in emerging storage technologies such as IT business continuity, replication, encryption, de-duplication, storage virtualization, thin provisioning, virtual tape, storage resource management (SRM), and database cloning.

Other Information

Education Requirements:
● Bachelor’s degree in Computer Science, Information Systems Management, or related field (or equivalent combination of education, training, and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor's degree: Two (2) years of experience in server/storage management.
● If an Associate's degree: Four (4) years of experience in server/storage management.
● If a High School diploma or GED: Six (6) years of experience in server/storage management.
Knowledge/Skills/and Abilities Requirements:
● Ability to work well in a team environment.

Job Details

Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Computer Oper Tech Supp
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $29.98 - $43.10 per hour (Hiring Range)
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.