Staffing Coordinator - Temporary, Full-time

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VON Canada (Ontario)

London

CAD 60,000 - 80,000

Be among the first applicants.

2 days ago

Job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE)
Program Name: Workforce Management
Number of Hours Bi-Weekly: 75
Work Schedule: Days, Evenings, Weekends
Anticipated End Date: March 2026
On-Call: No
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you. Join our Client Service Team today!

Job Summary:

The Staffing Coordinator is responsible for the day-to-day schedule for both the CSA and Service provider staff. The Staffing Coordinator works in accordance with the collective agreements to meet each Site’s staffing requirements. The Staffing Coordinator is responsible for successfully balancing the need for staffing with offering time off and for working closely with the Workforce Management Analyst (WFMA), CSA Operations, and Management team to monitor overtime, down-time, banked time, and sick time.

Key Responsibilities:

Maintaining updated and accurate schedules and saving on the designated online drive.
Processing all time off requests and shift trades in accordance with the Collective Agreements.
Maintaining a working knowledge of multiple collective agreements.
Scheduling replacements for all sick calls within the Site.
Supporting the onboarding of new staff through educating on scheduling process, request for time off process, sick process, and collective agreement questions.
Collaborating with the Workforce Management Analyst to review data trends and staffing levels.
Scheduling staff to clinics, committee meetings, training, and education.
Scheduling nursing students to travel with their preceptors/mentors.
Attending next day meetings with Site management and CSA Team Lead to ensure staffing needs are being addressed.
Attending Site weekly and monthly workforce management production meetings.
Promoting the Staffing Coordinator process to all stakeholders across the Site and providing awareness of the Staffing Coordinator Role.
Participating in process improvement through lean thinking and team kata.
Conducting ad hoc and regular data analysis to identify opportunities to improve effectiveness and efficiencies.
Attending local labour management meetings as required.
Other duties as assigned.

Common Responsibilities:

Promoting the goals and values of VON and their role as an integrated community care provider.
Promoting a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations.
Abiding by all VON policies and work practices.
Abiding by all confidentiality and protection of personal information policies, regulations, and practices and ensuring appropriate safeguards are in place within their role.
Working in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships:

Collaborating effectively with the Workforce Analyst, site leadership team, Nurse Manager team to ensure adequate coverage for all clients and operational needs.
Providing guidance to DED/Senior Manager and Nurse Managers in all areas relating to Staffing Coordination.
Facilitating discussions with relevant internal and external stakeholders to determine requirements of programs and projects.

Education, Designations and Experience:

Post-Secondary education in a related field.
Three (3) years previous experience in workforce oversight including a minimum of 1 year of experience creating and maintaining rotations and/or schedules.
Demonstrated experience in the health care system.
Experience with a unionized environment.

Skill Requirements:

Advanced Microsoft Excel skills.
Capable with Business Intelligence applications.
Knowledgeable about the Staffing Coordinator framework and related tools such as Procura, Cognos, and Excel Macros.
Excellent communication skills.
Strong attention to detail.

Other:

A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.