SSC Administrative Assistant

Marlborough Mall Campus, 1600 - 3800 Memorial Drive NE, Calgary, Alberta, Canada Req #252

April 7, 2025

Work in a purpose driven career with MaKami College, a public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.

MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.

The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.

The main purpose of this position is to schedule and coordinate tutoring sessions for students with the Student Success Centre team. The incumbent will be responsible for devising and implementing administrative systems and procedures that enhance the team's support services, thereby promoting effectiveness and efficiency.

Major Accountabilities/Responsibilities (Including but not limited to the following):

• Managing scheduling requests from students, arranging appointments with available Learning Assistants and other team members as required through CalendarSpots.
• Ensuring that tutoring sessions take place at the designated times and locations.
• Keeping records of tutoring sessions, monitoring student progress, and communicating with relevant parties regarding scheduling changes or updates.
• Writing letters and emails on behalf of other team members as requested.
• Carrying out administrative duties such as filing, typing, copying, faxing, scanning, etc.
• Maintaining computer and manual filing systems.
• Assisting with the compilation of reports and student records.
• Monitoring office stationary levels and office supplies for the SSC team and ordering as required.
• Providing information to colleagues and students.
• Handling sensitive information in a confidential manner.
• Taking accurate minutes of meetings.
• Replying to emails, telephone messages, and inquiries promptly.
• Developing and updating administrative systems to make them more efficient.
• Resolving administrative issues.
• Working collaboratively with members of the Strategic Academic Learning Team (SALT), Student Advisory Services (SAS) team, and faculty to ensure that students are provided with the best possible service.
• Other duties as assigned which are deemed necessary to support colleagues in their roles or support the College in achieving its goals and objectives.

Education and Experience

• A Diploma or Certificate in Office Administration from a recognized institution.
• Completion of the ACMT program with MaKami College is considered an asset.
• Minimum two years experience in an administrative role.
• High proficiency in the Microsoft Office Suite of products (Excel, Word, PowerPoint).
• Fluency in an additional language is an asset.
• Previous experience using CalendarSpots or a similar booking system is an asset.

Skills and Competencies

• Excellent verbal/written communication skills, grammar, and spelling.
• Knowledge of office administration procedures.
• Ability to manage multiple and changing priorities at once.
• High attention to detail.
• Strong organization and planning skills.
• Exceptional time management skills.

Qualified candidates should reply to this ad with their cover letter and resume. This position will remain open until a suitable candidate is found. We thank all applicants for their interest, but only those who meet our criteria will be contacted to continue in our process.