Sr. Security Service Manager

CIBC

Bank on your terms with CIBC – whether it’s in person, over the phone or online, CIBC has you covered.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

What you’ll be doing:

As a Senior Security Service Manager in Cybersecurity service management team, you will work with other internal teams to build or maintain requirements for your security services and ensure that current technology and processes are meeting those requirements. You will build and sustain a robust service health monitoring process. Where necessary, you will undertake projects in partnership with various internal teams to effect changes in your services. This might involve building new processes or changing current processes to close the gaps in service or adoption of new technology. You will be expected to maintain knowledge of emerging trends and technology in your service areas. You will also work collaboratively with other service managers in the overall Security Service Management team to ensure that your services account for changes in other related services and keep others informed about your planned changes. The Senior Security Service Manager is responsible for one or more security services and works with other internal teams to ensure that services under their purview are functioning smoothly.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed:

• Network Security Program: Maintain and enhance the program specifically focusing on security service capabilities via development of roadmaps in collaboration with key stakeholders across the bank. Facilitate input across the organization to ensure everyone’s opinion is considered when solutioning for projects on behalf of the enterprise. As a business lead, execute on Network security projects, provide governance and oversight including managing total cost of operations.

• Continuous Improvement: Drive and support continuous improvement of the network security capabilities by leading a working group comprised of subject matter experts across the bank. Manage centralized reporting of key processes to ensure their effectiveness, efficiency and compliance with management objectives. Communicate results within Information Security and CIBC on the analysis, interpretation, strategy and execution of projects while also providing solutions for existing and future risks and vulnerabilities in order to assess the security posture of CIBC.

• Relationship building: Build and maintain strong relationships with important internal stakeholders, especially leaders of technology groups whose work is critical to the success of cyber security at CIBC, and business groups that are impacted by cyber security controls. Gain and maintain executive support for the network security program through creation of business cases, delivery of presentations to senior management, etc.

• Consulting: Take on a consultative approach when checking for Information Security control use and work with internal/external stakeholders to monitor threat environment and contribute to adjustments of security service plans. Analyze trends in information security and perform benchmarking against external organizations through participation in external thought forums.

Who you are:

• You can demonstrate experience in Information and Cyber security management with a key focus on Network security controls like NGFW, network based malware detection, segmentation, IDS/IPS etc. You have practical experience with governance and management of key network security controls, strong understanding of cyber security, and strong analytical storytelling skills. It’s an asset if you have a CISSP, GCIH, GMON, or similar certification.

• You have a security-oriented, solution delivery mindset, are a problem solver and thrive in a team-oriented collaborative environment. You do not hesitate to reach across team boundaries to get things done.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers:

• At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions.

What you need to know:

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location: Toronto-81 Bay, 17th Floor

Employment Type: Regular

Weekly Hours: 37.5

Skills: Analytical Thinking, Group Problem Solving, Information Security, Network Operations, Security Operations, Security Risk Assessment.