Sr. Scrum Product Owner

Sr. Product Owner to support our client's Field Management Services (FMS) team. The successful candidate will work in a virtual team environment and will partner with other IT teams as well as external vendors. We require a highly motivated individual who thrives in a constantly changing and exciting environment to apply creativity and innovation in the development of solutions essential to support FMS current & future success.

Qualifications and competencies:

1. Bachelor’s degree in Computer Science, Software Engineering or similar domain
2. 2 years+ experience as Scrum Product Owner or similar role
3. Deep understanding and hands-on experience with Agile methodologies (Scrum, SAFe, etc.)
4. Professional Scrum Product Owner (PSPO) or SAFe Product Owner / Product Manager training and certification
5. Ability to work with cross-functional teams to deliver on a common goal
6. Understanding of software development lifecycle
7. Strong analytical and problem solving skills
8. Experience defining requirements and solutions related to operational processes
9. Excellent ability to see the business problem and business solution in the eyes of the customer
10. Excellent organizational and time management skills
11. Ability to manage multiple projects and priorities
12. Comfortable working with and presenting to all management levels
13. Excellent verbal and written communication and negotiation skills, management of stakeholder expectations
14. Interpersonal skills and developing relationships with team members and customers

Preferred skills:

1. Previous work experience in a business analyst, system analyst or software developer role
2. Proficiency with Agile tools (Jira, Confluence, etc.)
3. Proficiency with Microsoft Office tools (Word, Excel, Powerpoint, Project, Visio)
4. Experience with database systems such as Oracle, SQL Server, MySQL or others
5. Bilingualism (English and French) is a requirement in Quebec and an asset in other provinces
6. Knowledge of the Field Services domain, tools / processes
7. Experience in Telecommunications

Key responsibilities:

1. Collaborate with program manager to incorporate feature requests into product roadmap
2. Work with internal customers to analyze needs
3. Develop and maintain a backlog of epics / user stories
4. Determine minimum viable product
5. Collaborate with the business analysis team to refine user stories and acceptance criteria so they are clearly understood by the development teams
6. Assess and prioritize stories to ensure work focuses on those with maximum value
7. Prepare and lead the sprint planning sessions and sprint reviews
8. Set sprint goals
9. Represent team in front of stakeholders and users
10. Follow progress of work and solve product related problems, make decisions, perform trade-off analysis to stay on track towards commitments
11. Collaborate with the team members to refine our Agile methodology based on results and feedback

Working Conditions:

1. Ability to work efficiently in virtual teams. Conference calls and video calls are routine, as is handling multiple parallel projects.
2. Availability to work occasional weekends and evenings to meet hard deadlines and available to work occasional overnights to take part in deployment activities
3. Ability to travel within Montreal, Ottawa, and Toronto corridors with advance notification; travel depending on project needs (occasional only)
4. Fast paced, changing working environment