Sr. Salesforce Architect (Remote)

About Us

Luxury Presence is the fastest-growing digital platform for real estate agents, teams, and brokerages. Our award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve our clients. Since launching in 2016, Luxury Presence has been trusted by over 50,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents.

Position Overview: We are seeking an experienced, credentialed Salesforce Architect to lead the strategic design and architecture of our Salesforce platform, while driving forward its implementation and optimization. This role is ideal for a professional with both a high-level, strategic vision for CRM architecture and the hands-on expertise to bring that vision to life. The Salesforce Architect reports directly to our VP of Data and Business Systems team and will work closely with cross-functional teams to define and implement Salesforce solutions that drive efficiency, scalability, and insights within our Operations.

Key Responsibilities:

• CRM Design & Strategy: Define and lead the strategic vision for our Salesforce CRM, ensuring it aligns with business goals and supports our scaling needs. Work closely with senior leadership to drive a roadmap that incorporates best practices in Salesforce architecture and system design.
• Architecture & System Planning: Develop and maintain a Salesforce architecture that is robust, secure, and capable of handling complex requirements. Make high-level decisions on system integration, data management, and automation approaches.
• Process Optimization & Automation: Collaborate with business stakeholders to deeply understand current processes and identify opportunities for automation and optimization. Design solutions to streamline workflows across Sales, Marketing, and Customer Success functions.
• Cross-functional Leadership: Act as a strategic advisor to internal teams, facilitating a close partnership with Sales, Marketing, Customer Success, and Operations to translate business requirements into Salesforce solutions.
• System Implementation & Oversight: Oversee the deployment of Salesforce solutions, integrations, and enhancements, ensuring smooth rollouts and adherence to the CRM roadmap.
• Continuous Improvement & Innovation: Stay up-to-date with Salesforce capabilities and B2B SaaS trends, proactively identifying areas for enhancement and system upgrades to maintain an efficient, future-proof CRM ecosystem.

Required Qualifications:

• Experience: 8+ years in Salesforce architecture, with substantial experience in CRM strategy, design, and process automation for B2B SaaS companies.
• Salesforce Certifications: Salesforce Certified B2B Solution Architect, Salesforce Certified Application Architect, Salesforce Certified Platform Developer.
• Strategic Vision & Technical Expertise: Proven ability to create and execute a Salesforce roadmap that aligns with business objectives, combined with technical proficiency in Salesforce architecture, automation, and integration.
• Business Acumen: Deep understanding of CRM strategy within B2B SaaS, with experience designing Salesforce solutions to meet the needs of sales, marketing, and customer success teams.
• Collaboration & Communication Skills: Exceptional ability to communicate complex ideas clearly, build consensus, and influence decision-making across multiple teams.

Preferred Qualifications:

• Familiarity with additional Salesforce products, such as Salesforce CPQ, Marketing Cloud, or Service Cloud.
• Background in project management methodologies (Agile, Scrum) and experience leading projects from ideation to deployment.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.