Sr Manager, HR Gap Canada

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.

About the Role

In this role you will be responsible for providing end-to-end HR support to business leaders. As a trusted advisor and business partner, you are comfortable being both strategic and hands-on, balancing execution of our people strategy and overseeing day-to-day HR activities for assigned group. You will own execution of talent management and change management strategies, partnering with key Gap Inc. HR solution centers (Talent Management, Employee Relations, Recruiting, Total Rewards, etc.) to deliver results against business and people strategies.

To be successful in this role, the HR Business Partner must understand business priorities and appropriately translate them into people actions. The ideal candidate is comfortable collaborating at all levels of an organization, has a demonstrated ability to influence without authority, is agile and flexible, has an adaptable communication style, and can analyze, propose, and deliver data-driven solutions to improve the employee experience.

What You'll Do

• Leads with empathy, earning the trust of employees at all levels of the organization.
• Proactively manages the "pulse" of the business. Regularly monitoring key organizational metrics, goals, and engagement, identifying insights that equip leaders to make well-informed, human-centric decisions.
• Exceptional listening skills and ability to relate to, influence, build professional relationships, and coach employees of all levels in the organization.
• Able to operate with autonomy and discretion and is not hindered by ambiguity or competing priorities.
• Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills. This means you can both develop and execute a plan and roll up your sleeves/dig in to drive appropriate solutions.
• Strong talent assessment skills. Able to drive talent management and succession planning activities within the business.
• Provide thought leadership and consultation/support on people and organizational issues: collectively, directly and through matrix management throughout the organization, leveraging resources, programs, initiatives, COE partnerships, and tools to achieve desired outcomes.
• Develop and execute strategies to enhance employee engagement annually, as assessed through ongoing feedback methods.
• Collaborate with business units and HR partners in Talent Acquisition and Learning & Development to design and implement effective retention strategies. These strategies will enhance organizational stability by addressing gaps and ensuring a robust, ready-now talent pipeline.

Who You Are

• High level of comfort with most HR disciplines (employee relations, compensation, benefits, OD, talent management, talent acquisition).
• High level of personal and professional integrity and ethics (authentic, compassionate, genuine, and honest); effective communicator both written and verbal; proficient listening skills and problem solver.
• Exhibit a strong business acumen, a relentless drive for achieving results, and a desire to succeed as a team.
• Ability to assess relatively complex situations and analyze data to make judgments and recommend quality solutions.
• Possess in-depth knowledge of concepts and procedures within field HR, along with a foundational understanding of business-related areas.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.