Sr Manager Customs Compliance

Job Title: Sr Manager Customs Compliance
Job ID: 77557
Location: Waterloo, Ontario

What you will be doing:

• Responsible for ensuring effective customs compliance at multiple business units falling under their assigned scope, in accordance with Canadian and international customs laws and regulations and the company’s corporate and customs compliance policies and procedures.
• Ensure and support appropriate management accountability and responsibility for customs compliance in all the Canadian business units.
• Establish and maintain customs compliance procedures and program documentation, including customs documentation; trade data points including HTS classification, country of origin, CETA and other FTA determinations, valuation, broker and forwarder management; recordkeeping; audits; carnet applications; and training.
• Conduct the required scheduled reviews for customs activities as outlined within the Global Customs Compliance Manual and Corporate Customs Policy requirements.
• Review import and export customs filings for accuracy and compliance with customs regulations and CITC policies and procedures.
• Provide quarterly and yearly reporting of relevant trade compliance data and reports to CBU Lead, CITC and Canadian Border Services Agency (“CBSA”) as required.
• Conduct regular customs compliance training for senior management, engineers, scientists, shipping, sales and marketing and other functions that involved customs compliance for importing and exporting.
• Conduct periodic audits and self-audits and implement corrective action, as required. Directs subordinates to achieve assignments using established guidelines, procedures, and policies by providing leadership to a unit or group of employees, assigning tasks and checking work at frequent intervals to ensure production goals are met within organization goals of budget, time requirements and high level of quality.
• Generally, supervises assigned customs compliance staff, providing guidance to employees according to established policies and management guidance.
• Interacts with subordinates and/or functional peer groups regarding exchange or presentation of information.
• Pursues new ways to improve the efficiency of custom compliance processes. Develops, plans, and administers procedures. Recommends changes to policies. Coordinates, develops, leads, and implements standard operating procedures for functional area.
• Manages the adherence to prescribed customs procedures.
• Frequently interacts with subordinates, outside customers, and functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific customs topics.
• Assist Corporate Legal- International Trade Compliance Office with investigations of any incidences of purported non-compliance with customs laws and regulations.
• Attend the Corporate International Trade Compliance annual conference.
• Attend external third-party customs compliance training seminars as required.
• Other customs compliance duties as assigned.
• Daily availability to include evenings and weekends when necessary to reach goals and monthly and/or quarterly deadlines.

Supervisory Responsibilities:

• This job also includes providing technical leadership to lower-level Customs Administrators within a dotted line reporting structure.
• This job provides general supervision to lower-level professional employees. Responsibilities include providing leadership to employees, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What you must have:

• Education and/or Experience: Bachelor’s degree (B.A.) from university in a related field.
• 10-15 years of directly related experience and/or training; or equivalent combination of education and experience.
• Extensive knowledge of Canadian Customs and experience with customs brokers essential. Experience in Free Trade Agreement qualification, evaluating FIRMS Data, and Customs Special Procedures a plus.
• Ability to apply technical knowledge of regulations to business transactions, and experience with automated denied party screening systems and Canadian Government Customs compliance on-line tools.
• Working knowledge of U.S. ITAR & EAR, Canadian import and export laws and regulations, including Canada’s Customs Act, Canada Export and Import Permits Act, and Canada Controlled Goods Regulations.
• Language Skills: Ability to read, analyze, and interpret governmental regulations, general business periodicals, professional journals, or technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers.
• Experience in implementation and administering customs compliance procedures, preferably in the high technology industry.
• Excellent analytical and organization skills, including the ability to collect, structure and communicate to implement processes to ensure compliance.
• Demonstrated proficiency and experience in managing complex customs import and export compliance matters and developing innovative solutions with a successful record of problem-solving.
• Excellent communication in English (verbal and written).
• French considered an asset. Excellent organizational skills.
• Strong computer skills, including knowledge of and experience with SAP S4 Hana ERP System, MS office (Word, Excel, Access Database, Outlook, etc.).
• Eligible for security clearance under the Canadian Controlled Goods Program.
• Absolute commitment to performing job in compliance with the highest ethical standards.
• Able to travel (domestically/internationally) up to 20%.

Salary/Rate Range: $120,000 – $130,000