Sr Key Account Manager - Amazon Beauty and Wellbeing

Background & Purpose of the Job

eCommerce is the biggest retail disruption in a generation, and leading CPGs are putting digital eCommerce at the heart of their strategies. Committed to win in this space, Unilever is looking for a Senior Key Account Manager to lead and drive our Wellbeing and Beauty brands with Amazon Canada.

Unilever’s portfolio includes iconic brands such as Dove, Hellmann’s, TRESemme, and Olly Vitamins, and on any given day, over 2 billion people use our products around the world. Accelerating eCommerce is at the center of Unilever’s global growth strategy. In order to expand our marketing prowess to be best-in-class within Digital Commerce, we are looking for an experienced business leader to develop, lead and execute the customer lifecycle strategy for Amazon.

Who You Are & What You’ll Do

In this role, you will have the opportunity to make a real impact both on business results and how Unilever evolves its go-to-market strategy. Would you like to be a key contributor in Unilever’s mission to drive our business with Amazon?

Playing a key role within our Digital Commerce team and Unilever Canada, you will co-lead the Pure Play Digital Commerce account relationship and operations, critical to the delivery of our ambitious growth agenda.

Key responsibilities include:

1. Support and contribute to realizing the objectives of the Digital Commerce agenda as a member of the team.
2. Responsible for a hybrid portfolio of 1P and 3P listings on Amazon.
3. Call on Amazon Vendor Services team, and Amazon Seller Services, supporting daily operational needs.
4. Execute short and long-term account strategies, managing the Joint Business Planning process.
5. Forecast for Amazon shipments and trade spend, dynamically managing an annual plan towards Turnover, Trade Spend and Gross Margin target achievement and overall P&L optimization.
6. Lead reporting and communication of this forecast in the monthly process.
7. Plan and Execute promotional strategies within Amazon framework and programs for these categories.
8. Partner Performance Marketing in identifying and prioritizing profitable SKU growth, transforming portfolio assortment and driving traffic and conversion.
9. Manage internal relationship with Supply Chain and Customer Service with regards to operations and supply chain costs.
10. Identify, develop and recommend opportunities for the Unilever Marketing and Customer Development organizations based on the evolving eCommerce landscape.
11. Proactively communicate and educate organization on sales performance, customer & industry insights, and competitive trends.

What You’ll Need to Succeed

1. 3-5 years relevant experience in CPG.
2. Bachelor's degree with a focus on Business, Marketing, Economics, or Operations.
3. Proven record of driving a successful business through sales or marketing with strong understanding of the product P&L and customer P&L and trade spend management.
4. Relationship management and negotiation skills.
5. Hands-on experience with eCommerce preferred.
6. Prior Account Management experience, or understanding of retailers' P&L.
7. Significant independent responsibility with a strong bias for action/ entrepreneurial spirit.
8. Strong analytical and data-mining aptitude; ability to use data derived from many sources to develop and support decisions.
9. Strong interpersonal skills, able to independently lead & motivate internal cross-functional teams.

Please note that all successful applicants will be responsible for their own relocation (travel costs, housing etc.).

Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.