Sr. Cell Therapy Account Manager (CTAM) – AB / SK (Field based)

Kite, a Gilead Company, is a biopharmaceutical company that is engaged in the development of innovative cancer immunotherapies. We are helping change the paradigm of cancer treatment and we are revolutionizing individually tailored therapies. That means a fast moving and constantly changing environment, where we make discoveries every day – discoveries that include our own capabilities and our individual potential. Teamwork is at the heart of how we work, and this role is a vital leader within our team.

We are seeking a qualified, highly motivated individual with relevant experience for the permanent position of Sr. Cell Therapy Account Manager (CTAM) based in Alberta or Saskatchewan.

Reporting to the Director, Sales / Cell Therapy Account Management, the CTAM will be responsible for driving differentiation of Kite products and partnering with internal and external stakeholders to build the footprint of CAR T delivery centres within the territory. You will also ensure effective execution of referral strategy to support community oncology / hematology centers to refer appropriate patients for CAR T.

As a core member of the National CTAM and Cross-Functional Territory team, this role is responsible for achieving commercial objectives through excellence in account plan execution, and industry-leading customer relationship management and support.

Travel is required for this role, including air and overnight travel.

How you will help to ‘Create Possible’

1. Accountable for territory customer facing commercial efforts and responsible for achieving all product, market and expense targets.
2. Develop and maintain clinical expertise in principles of Hematology and Immunology, Non-Hodgkin’s Lymphoma Disease and Treatment, Stem Cell Transplantation, and build a strong understanding of Cell Therapy and patient pathways.
3. Develop and initiate strategies that create new business and support the onboarding, qualification, and efficiencies of treatment centers to ensure successful and safe delivery of CAR T-cell therapy.
4. In collaboration with the Cross-Functional territory team, coordinate market data and field insights to inform account plans and tactical execution.
5. Lead the development and execution of cross functional account plans with clear goals, tactics, accountabilities, and measurement.
6. Refine effective referral strategies that will enable community oncology / hematology centers to refer appropriate patients to CAR T treatment centers.
7. Establish superior working relationships with key opinion leaders and key accounts to ensure exceptional service delivery and responsiveness.
8. Organize HCP learning activities or scientific exchange when learning needs are appropriately identified.
9. Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions and facilitating meetings with Therapeutic Leads.
10. Represent Kite at national and international conferences and exhibitions.
11. Facilitate and provide timely feedback to appropriate management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities.
12. Establish and maintain productive and collaborative working relationships with cross-functional peers and teams across the organization.
13. Operate in compliance with all Canadian laws, regulations and policies that govern the conduct of cell therapy activities.

Knowledge, Experience and Skills

1. 5+ years of hematology / oncology experience, or other relevant specialty experience.
2. Proven track record of high performance, embodying a “can-do” attitude.
3. Demonstrated ability and desire to provide unprecedented customer support across stakeholder groups.
4. Demonstrated initiative and a willingness to work hands-on and with a sense of urgency, in a fast-paced environment.
5. Possess strategic understanding of the hematology / oncology market.
6. Commitment to be a contributing member of a high performing team where individual and team successes align.
7. Experience executing with products / therapies that require complex customer delivery, including logistics management.
8. Ability to successfully work and collaborate with field-based and internal cross-functional partners.
9. Strong business acumen and ability to evaluate and apply data to inform decision making.
10. Experience managing and executing in large accounts, including strategic planning, problem solving and conflict resolution.
11. Launch experience within hospital or specialty segment.
12. Working knowledge of regulatory and compliance requirements.
13. Exceptional organizational and time management skills.

Exceptional interpersonal and influencing skills

Outstanding written, verbal and presentation skills with internal and external stakeholders.

Gilead Core Values :

1. Integrity (doing what's right)
2. Teamwork (working together)
3. Accountability (taking personal responsibility)

We are committed to creating a healthier world for everyone – no matter the challenges ahead of us. Through bold and transformative science, we’re driving innovation that has the potential to become the next generation of life-changing medicines. Our ambition is evident in our mission. Because the impossible is not impossible. It’s what’s next.

For Current Gilead Employees and Contractors :

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