Specialist Abilities - ATL - 4-month contract

Specialist Abilities - ATL - 4-month contract

Requisition ID: 188820
Career Group: Corporate Office Careers
Job Category: Integrated Health Management
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Nova Scotia
City: Dartmouth, Stellarton

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Join our dynamic team as a Specialist Abilities, where you'll oversee and administer occupational and non-occupational disability claims for our retail locations, service centers, and offices. From start to finish, you'll provide exceptional customer service, ensure timely resolutions, and promote safe and early return to work. With your strong case management skills and knowledge of relevant legislations, you'll review claims, support employees, and collaborate with business leaders for effective return-to-work planning. This role offers the opportunity to make a positive impact, build relationships, and contribute to the success of our integrated health management programs. This is a hybrid work environment and there is an in-office requirement of 3 days a week.

Here’s where you’ll be focusing:

Individual Accountabilities:

• Responsible for the overall claim management and administration of occupational and non-occupational disability claims for corporate retail locations, retail service centers (RSC) and offices
• Manage claim files from beginning to end, while providing exceptional customer service to our internal stakeholders
• Ability to meet timelines, while focusing on safe and early return to work goals
• Review claims for completeness and assist store/RSC locations to ensure all required information is provided
• Support our employees through the disability process as required
• Build and maintain positive and collaborative relationships with business leaders to jointly make return to work planning decisions based on business objectives and individual needs
• Forward occupational and non-occupational claims to appropriate jurisdictions and stakeholders as per relevant legislation and reporting requirement
• Provide input in the development of programs and tools for the Integrated Health Management team
• Participate in meetings with internal and external personnel to review and discuss case management
• Prepare objection letters and appeals for disputed occupational claims as required
• Responsible for accurate inputting into Cority in order to prepare statistical data, perform claims analysis, and provide appropriate recommendations based on trending
• Conduct claim management training sessions for retail locations, RSCs and offices as required
• Promote and ensure the health & safety and disability management programs are implemented effectively and within company guidelines and legal parameters

Key Capabilities:

• Ability to communicate effectively, both oral and written
• Ability to problem solve and analyze data
• Detail oriented
• Ability to build relationships and coordinate interactions with internal/external resources
• Ability to handle situations with judgment, tact and diplomacy
• Ability to be self directed and manage multiple priorities to meet deadlines
• Organization and outstanding administrative ability
• Proficient in Microsoft Office, Cority, SAP, WFM and other internal database applications

What you have to offer:

• Post-secondary education in disability management or degree in related or supporting field
• Experience overseeing Retail/RSC return to work plans. Strong knowledge of our Internal Early and Safe Return to work programs.
• Strong knowledge of Disability Management, provincial workers’ compensation and human rights legislations
• 3-5 years case management experience / Internal experience overseeing return to work plans will also be considered an asset

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.