Spa Manager

Be among the first applicants.

Hand & Stone Massage and Facial Spa Canada

Mississauga

CAD 30,000 - 60,000

Be among the first applicants.

2 days ago

Job description

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Health insurance

BE THE DIFFERENCE and enjoy a successful career in Spa Management Hand & Stone Massage and Facial Spa located in Mississauga.

Hand & Stone Spa Managers lead and motivate a team of RMTs, Estheticians and Spa Associates to provide outstanding client services and reach or exceed sales goals. Spa Managers are dynamic, dedicated and enthusiastic leaders that seek out team training opportunities, implement client service programs and establish efficient processes that empower the team to achieve an outstanding client experience.

As our Spa Manager, you’ll operate like an owner-operator, mastering all aspects of spa operations while ensuring an exceptional client experience. We’re looking for someone with a background as an esthetician or massage therapist who also has strong leadership and ownership skills. You’ll work closely with our facial and massage team to drive business growth, manage marketing initiatives, and ensure seamless operations.

REQUIREMENTS

Lead, coach, train and set expectations for a team of spa service professionals
Demonstrate ability to balance coaching with discipline
Manage, coach and train team on selling spa services and products to reach or exceed financial goals
Manage, coach and train team on cost management best practices
Manage administrative tasks including being a Spa Associate when required but not limited to payroll, scheduling, inventory and reporting
Knowledge and good understanding about skin care services and products
Flexibility, adaptability, and commitment to the growth of the spa (clock-watchers need not apply!)
Tech-savvy with the ability to leverage digital tools to enhance services, develop staff, and improve client experiences

QUALIFICATIONS

Minimum 3 years experience in spa industry in a leadership role
Excellent knowledge of spa services and retail operations
Ability to meet or exceed sales goals
Strong desire to provide, train and deliver outstanding customer service
Deep knowledge and understanding of spa services and product line with strong capacity to sell these to clients
Ability to work flexible schedule including days / evenings / weekends / split shifts and holidays
The ideal candidate will have a background as an esthetician, massage therapist, or significant experience receiving spa services, providing valuable insight into operations, along with strong leadership and ownership skills

BENEFITS & PERKS

Competitive pay structure inclusive of commissions & bonuses
Empowerment to work independently
Uplifting team atmosphere