Solutions Consultant, DevOps

About Us

iTMethods, a global leader in enterprise DevOps Tools and Tools Management, is expanding into ML/AI and Generative AI Tools, model & infrastructure management. Our commitment to innovation and sustainable growth positions us at the forefront of our industry.

The Opportunity

We are seeking a talented Solutions Consultant to support us in building out our Professional Services practice. In this pivotal role, you will provide hands-on expertise and leadership to our expanding DevOps & Cloud Engineering team. Your responsibilities will extend beyond collaborating with technical resources across Product and Operations teams, driving the organization towards shared objectives.

What You’ll Do

1. Collaborate with clients to understand their business needs, challenges, and goals related to DevOps and cloud adoption.
2. Optimize team resource allocation to maximize efficiency and utilization while maintaining customer satisfaction.
3. Architect and propose scalable DevOps and cloud solutions that align with client objectives, leveraging tools such as AWS, Azure, Terraform, Kubernetes, Ansible and CI/CD pipelines.
4. Provide hands-on technical leadership throughout the implementation process, including collaborating with sales to develop comprehensive Statements of Work (SOWs), including scope, approach, effort estimation, and scheduling.
5. Collaborate with the sales teams to provide technical expertise during sales engagements, ensuring a clear understanding of the proposed solution's value proposition.
6. Mentor team members, facilitate knowledge transfer of technical best practices, and stay current with relevant technologies and tools.
7. Work closely with internal teams including Customer Success, Sales, Business Development, and Marketing to ensure seamless project execution and client satisfaction.
8. Conduct training sessions and workshops for clients to empower their teams with the skills and knowledge necessary to maintain and evolve their DevOps and cloud environments.
9. Participate in responses to RFPs, RFIs, and other proposal documents.
10. Support Customer Success initiatives to drive adoption of the iTMethods Platform.
11. Assist in change management processes to facilitate the adoption of new technologies and practices.
12. Provide feedback to product and service development teams based on client interactions and market trends.
13. Evaluate and recommend new technologies and solutions for the iTMethods Platform.
14. Stay up-to-date with the latest industry trends, tools, and technologies to continually improve the quality and effectiveness of our solutions.
15. Contribute to marketing efforts by producing technical content, blog posts, and participating in iTMethods webinars.
16. Pursue and maintain industry certifications aligned with iTMethods' strategic goals and partnerships.

What’s In It For You

Technical challenges: You will guide your team in designing and implementing innovative DevOps and cloud solutions. You’ll tackle complex technical challenges, optimize system performance, and ensure seamless integration of various tools and technologies.

Exposure: Your role is pivotal in maintaining technical excellence and exceptional consulting skills within the Services and Operations teams, continuously evolving our practices and skillsets.

Growth: An opportunity to expand your technical knowledge, including professional certifications in AWS and other technologies relevant to our Cloud Engineering and DevOps functions.

What You Bring

1. 5+ years of experience in DevOps, cloud architecture, or a related technical field.
2. 3-5 years of experience managing a group of technical cloud and DevOps consultants.
3. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
4. Relevant certifications, such as AWS Certified Solutions Architect and Azure Solutions Architect, are a must-have for this role.
5. Proficient in cloud platforms (AWS, and Azure), infrastructure as code (Terraform, Ansible), containerization (Docker, Kubernetes), and CI/CD tools (Jenkins, GitLab, etc.).
6. Strong scripting and automation skills (e.g., Python, Bash, Ansible, Terraform).
7. Strong understanding of DevOps principles, CI/CD pipelines, and related tools (e.g., Jenkins, GitLab, GitHub Actions).
8. Strong analytical and problem-solving skills with the ability to think critically and creatively in a fast-paced environment.
9. Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
10. Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Our Commitment to You

1. Flexible work environment
2. Competitive compensation and benefits package
3. Learning and development
4. Career progression
5. Culture - One team environment founded on respect and collaboration where we do not take shortcuts and are customer obsessed

Join Us

Apply here or learn more on our website, medium or LinkedIn. iTMethods is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs.