The Development Support team member works with development teams to provide early testing, documentation creation (e.g., test cases and test briefs, QA Confluence pages), and handles basically anything that could potentially keep a Core QA team member out of the game. They provide feedback to the QA Leads on the health of their area/feature(s) and to the development team on the testing of their area/feature(s). They are the primary contact for our QA team, fielding design questions from Core QA and are the initial development teams first point of contact for asks on the status of testing, or to adjust the testing Core QA needs to complete.
Requirements
Multiple development cycle experience with a focus on Cinematics, In-game moments, Environment testing, or Content testing.
Willingness to learn new technologies and develop/refine skills.
Strong documentation and organization skills.
Strong communication skills, comfortable interfacing with QA and Production teams.
Strong understanding of:
Cinematic workflows/development phases
Cinematic Triggers & Transitions
Ensuring cinematics trigger at the correct time (e.g., after completing an objective).
Verifying seamless transitions between gameplay and cutscenes.
Checking if cinematics properly skip or replay when prompted.
Ensuring lip-sync matches voiceovers for all supported languages.
Checking dialogue timing and audio mixing (e.g., no overlapping or missing lines).
Verifying sound effects and music cues trigger correctly.
Testing audio balancing (voice, music, and SFX levels).
Validating cinematic camera angles, movements, and framing.
Checking for camera clipping (objects or characters blocking the view).
Ensuring smooth animation transitions between scenes and gameplay.
Testing facial animations for emotional accuracy and realism.
Ensuring lighting and particle effects match the intended mood.
Verifying textures, character models, and environmental assets load correctly.