Software Development Life Cycle Insights and Governance lead

Level 4

SDLC Insights and Governance Team Functions:
– Create insights into developer experience
– Facilitate continuance assurance practice for Software Development LifeCycle (SDLC)
– Coaching adoption of SDLC
– Assisting SDLC control committee in rolling out changes
– Develop visibility into individual and aggregate management of risk in SDLC (Feedback loop on SDLC)
– Metrics design and dashboard creation

SDLC Insights and Governance Team Profile:
The team is responsible for facilitating the continual assurance of SDLC Governance practices across the bank. Their role is to guide the capturing of SDLC changes due to regulatory and organizational needs. They help the SDLC policy control owner and delegates with resolving complex issues and rolling out changes. They are also responsible for developing visibility into individual and aggregate management of risk in SDLC. They operate firm wide, acting as a conduit between risk and technology. Due to the strong development focus, the team is also responsible for guiding developer experience improvement by helping define and capture metrics to provide insights, deriving improvement plans, and implementing those plans.

Job Responsibilities:
– Responsible for guiding development of Software Development Lifecyle (SDLC) metrics for tracking governance and developer insights to enhance developer experience. Guide implementation of dashboards and reports to clearly radiate these metrics.
– Work with leaders to develop an ongoing program of work to improve SDLC governance and developer experience.
– Promoting SDLC and developer experience within the firm.
– Work closely with risk colleagues to identify upcoming regulatory changes that may impact SDLC and develop appropriate action plans to incorporate any needed changes.
– Point person for engagement with third parties such as Internal Audit and Regulators on Company’s SDLC Compliance. This includes documenting audit findings in a clear and concise manner, communicate observations to line management and secure formal management responses to audit recommendations.
– Provide support in the preparation of periodic internal and external reports for SDLC governance and developer experience.
– Drawing on their knowledge and experience to guide and support leaders at all levels in making the changes that will result in better SDLC Governance outcomes for the organisation.
– Support the system of work required to govern SDLC, continually looking for opportunities to simplify and reduce the overhead while maintaining the controls necessary to meet regulations.
– Respect Company’s technology delivery practices and standards, project management disciplines, business technology architecture, and risk and production capacity; this includes thorough project requirements, documentation, scope estimates, and costs.

Required Skills:
– 7+ years’ experience in service delivery management and software development lifecycle
– Technical understanding of Software Delivery Lifecycle (SDLC), the different implementation methods, and the tools used to improve efficiency and controls across SDLC.
– Understanding of the principles, practices, and tooling introduced by DevOps, SRE, Agile, and other related frameworks and methods.
– Proven ability to monitor complex programs in an enterprise function where the role did not have direct command/control of all resources (and where negotiation/influencing skills are critical)
– Proven written and verbal communication skills, to the level of being able to interact directly with department senior management.
– Strong risk analysis
– Ability to analyze a function, process, or transaction, and identify the key risks and controls within it.
– The individual should be self-motivated, able to work independently, resolve challenging issues with innovative ideas, and demonstrate strong teamwork and communication skills.

Nice to have:
– Experience of building and deploying software in a controlled environment.
– Experience with data visualization, writing reports, and data analytics.
– Familiarity with metrics for tracking developer experience and the frameworks for implementing them, for example SPACE and DORA
– Strong critical thinking skills, intuitively curious and able to diagnose data issues.
– Can showcase examples of implementing new ways of working in different cultures and environments.
– Technology Risk Management Experience, ideally with exposure to the development or adoption of technology policies and standards.
– Understanding of the financial services industry; the associated regulatory environment; and internal audit processes.