Software Developer, Cloud Observability

Posted April 14, 2025
Calgary / Remote - Canada

We at Clio have an amazing team on a mission to transform the legal experience for all. Our engineering team's goal is to deliver an incredible customer experience. To enable that experience, our Systems Engineering team strives to build performant, reliable, and scalable infrastructure to empower Clio's engineering teams to do their best work.

We seek a Software Developer, Cloud Observability to join our growing Cloud Observability team.

This role is available to candidates across Canada (excluding Quebec). If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office twice per week on our Anchor Days.

Candidate must possess strong development skills and be proficient in writing, debugging, and optimizing code across multiple programming languages.

A day in the life might look like:

• Collaborating with software developers and crafting Go code to refine and improve local development tooling, ensuring a smooth start-to-ship experience.
• Proactively enhancing our observability to ensure top-tier reliability.
• Overseeing the CI/CD processes, ensuring performance, reliability and security.
• Partnering with Engineering teams to define cloud architecture and implement.
• Leading technical discussions and initiatives, becoming a driving force in improving developer efficiency and experience.
• Mentoring team members, sharing expertise, and conducting knowledge sessions to uplift everyone's skill set.

You may be a fit for this role if:

• You deeply understand the DevOps process and the software development lifecycle and constantly think of ways to improve it.
• You're self-driven, eager to learn and excel at breaking down complex problems.
• You communicate clearly, whether it's through text, voice, or in person.
• An innate curiosity drives you, prompting you to always ask the "whys" behind issues. Collaboration is key for you, and you gather the necessary context to inform your decisions. Assisting team members in challenging situations is second nature to you.

What you may have:

This is not a check-list to be satisfied. If you have experience or interest in some of these areas, we'd love to hear from you and encourage you to apply.

• Experience with Observability tools like Datadog, ELK, Prometheus and Grafana.
• Experience managing AWS resources with Pulumi or Terraform.
• Experience with CI-CD systems, such as Buildkite, ShipIt, GitHub Actions, or Azure DevOps. Both in with the pipelines as well as the creation, configuration and maintenance of these systems as a whole.
• Experience supporting local development in a distributed services architecture. Experience with containerization technologies, especially Docker.

Serious bonus points if you have:

• Development experience in Ruby, Python or GoLang.
• Experience managing self-hosted CI/CD systems.
• Experience with package management processes.
• Experience with Kubernetes.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

Clio is more than just a tech company - we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers.