Software Developer, Cloud Engineering

Posted April 3, 2025
Calgary / Remote - Canada

We at Clio have an amazing team on a mission to transform the legal experience for all. Our engineering team's goal is to deliver an incredible customer experience. To enable that experience, our Systems Engineering team strives to build performant, reliable, and scalable infrastructure to support Clio's customers and empower our engineering teams to do their best work.

We are hiring a Systems Engineer (Production) to join our cloud infrastructure team. This role is an excellent opportunity for someone who values cross-functional collaboration and has a strong cloud infrastructure and tooling development background.

Candidate must possess strong development skills and be proficient in writing, debugging, and optimizing code across multiple programming languages.

A day in the life might look like:

• Crafting Ruby code to reduce manual toil and increase the velocity of Clio's Engineering organization.
• Collaborating with Engineering teams to solve cross-disciplinary architectural scaling challenges.
• Partnering with Engineering feature teams to define requirements and implement the infrastructure to power new product launches.
• Managing the reliability, performance, and security for Clio's global Cloud infrastructure.
• Mentoring your peers and sharing your knowledge across the department to level up our understanding and improve our processes.

You may be a fit for this role if:

• You are comfortable breaking down intractable problems into achievable pieces and iterating on them.
• You are naturally curious and love to dig deep into problems, constantly asking, "Why?".
• You communicate clearly and concisely, regardless of the medium (text, voice, or in-person).
• You value collaboration and proactively seek to build context to power your decisions.
• You have a team-first mentality and will naturally support co-workers when you sense they are facing difficulty.

What you may have:

The following is not a checklist to be satisfied. If you have experience or interest in some of these areas, we'd love to hear from you and encourage you to apply.

• Experience building and supporting highly available, multi-region production infrastructure.
• Proficiency in writing clean, maintainable, and collaborative code to create tools, services, and systems that support scalable infrastructure.
• Experience deploying, securing, and scaling Kubernetes clusters servicing production workloads, strongly emphasizing automation and observability.
• Experience administering and optimizing cloud resources on standard cloud providers (AWS, Azure, Google Cloud) using Infrastructure as Code (IaC) tools.

Serious bonus points if you have:

• Experience developing with Ruby or GoLang.
• Experience managing AWS resources with Pulumi or Terraform.
• Experience maintaining EKS clusters in production.
• Experience scripting with BASH.
• Experience building observability dashboards and monitors with tools like DataDog.
• Experience managing any of MySQL, Elasticsearch, Kafka, or Redis.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company—we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We at Clio have an amazing team on a mission to transform the legal experience for all. Our engineering team's goal is to deliver an incredible customer experience. To enable that experience, our Systems Engineering team strives to build performant, reliable, and scalable infrastructure to support Clio's customers and empower our engineering teams to do their best work.

We are hiring a Systems Engineer (Production) to join our cloud infrastructure team. This role is an excellent opportunity for someone who values cross-functional collaboration and has a strong cloud infrastructure and tooling development background.

Candidate must possess strong development skills and be proficient in writing, debugging, and optimizing code across multiple programming languages.

A day in the life might look like:

• Crafting Ruby code to reduce manual toil and increase the velocity of Clio's Engineering organization.
• Collaborating with Engineering teams to solve cross-disciplinary architectural scaling challenges.
• Partnering with Engineering feature teams to define requirements and implement the infrastructure to power new product launches.
• Managing the reliability, performance, and security for Clio's global Cloud infrastructure.
• Mentoring your peers and sharing your knowledge across the department to level up our understanding and improve our processes.

You may be a fit for this role if:

• You are comfortable breaking down intractable problems into achievable pieces and iterating on them.
• You are naturally curious and love to dig deep into problems, constantly asking, "Why?".
• You communicate clearly and concisely, regardless of the medium (text, voice, or in-person).
• You value collaboration and proactively seek to build context to power your decisions.
• You have a team-first mentality and will naturally support co-workers when you sense they are facing difficulty.

What you may have:

The following is not a checklist to be satisfied. If you have experience or interest in some of these areas, we'd love to hear from you and encourage you to apply.

• Experience building and supporting highly available, multi-region production infrastructure.
• Proficiency in writing clean, maintainable, and collaborative code to create tools, services, and systems that support scalable infrastructure.
• Experience deploying, securing, and scaling Kubernetes clusters servicing production workloads, strongly emphasizing automation and observability.
• Experience administering and optimizing cloud resources on standard cloud providers (AWS, Azure, Google Cloud) using Infrastructure as Code (IaC) tools.

Serious bonus points if you have:

• Experience developing with Ruby or GoLang.
• Experience managing AWS resources with Pulumi or Terraform.
• Experience maintaining EKS clusters in production.
• Experience scripting with BASH.
• Experience building observability dashboards and monitors with tools like DataDog.
• Experience managing any of MySQL, Elasticsearch, Kafka, or Redis.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company—we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.