Shop Service Technician II - Crane

Main Duties & Responsibilities

Primary Job Role: Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.

Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.

Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.

Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.

Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.

Inspects components to ensure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.

Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost overrun prior to the job being completed.

Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.

Performs other duties as assigned.

Essential Job Competencies

Safety: Fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace.

Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred.

Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information.

Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives.

Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations.

Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions.

Adaptability: Adapts to changing business needs, conditions, and work responsibilities.

Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments.

Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas.

Company Overview

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service.

Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Qualifications

Education and Experience: High School diploma or GED.

Experience: 3-4 years.

Required / Credentials: Completed all required training curriculum to be designated a Tech II.

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Not Required but Highly Desired Criteria: Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.

Updating of Knowledge: Job requirements frequently change requiring re-training once or more per year.

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness: Job requires complex problem solving ability with little guidance.

Working Environment: Job frequently involves changes in priorities, complexity and/or quantity of work.

Work Schedule: Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.

Supervisory Responsibility: Job has no subordinates / no supervisory responsibility.

Physical Demands: F: Climbing O: Balancing O: Stooping F: Kneeling F: Crouching F: Crawling F: Reaching C: Standing F: Sitting F: Walking O: Feeling F: Fingering F: Grasping F: Repetitive Motion C: Talking C: Hearing F: Pushing - Up to 25 lbs. F: Pulling - Up to 25 lbs. F: Lifting - Up to 25 lbs.

Environmental Conditions: C: Inside conditions: Protection from weather but not necessarily from temperature change. O: Outside environmental conditions: No effective protection from weather.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER