shift manager - fast food restaurant

Work Term: Permanent

Work Language: English

Hours: 30 to 40 hours per week

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years or equivalent experience

Tasks

1. Requisition food and kitchen supplies
2. Supervise and co-ordinate activities of staff who prepare and portion food
3. Train staff in job duties, sanitation and safety procedures
4. Hire food service staff
5. Ensure that food and service meet quality control standards
6. Address customers' complaints or concerns
7. Maintain records of stock, repairs, sales and wastage
8. Prepare and submit reports
9. Prepare food order summaries for chef
10. Must have knowledge of the establishment's culinary genres
11. Supervise and check assembly of trays
12. Supervise and check delivery of food trolleys
13. Establish work schedules

Supervision

5-10 people

Support for persons with disabilities

1. Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
2. Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
3. Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
4. Participates in a government or community program or initiative that supports persons with disabilities
5. Offers mentorship, coaching and/or networking opportunities for persons with disabilities
6. Provides awareness training to employees to create a welcoming work environment for persons with disabilities
7. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

1. Participates in a government or community program or initiative that supports newcomers and/or refugees
2. Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
3. Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
4. Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
5. Supports newcomers and/or refugees with foreign credential recognition
6. Offers mentorship programs that pair newcomers and/or refugees with experienced employees
7. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
8. Does not require Canadian work experience

Support for youths

1. Participates in a government or community program or initiative that supports youth employment
2. Offers on-the-job training tailored to youth
3. Offers mentorship, coaching and/or networking opportunities for youth
4. Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

1. Participates in a government or community program or initiative that supports Indigenous people
2. Offers mentorship, coaching and/or networking opportunities for Indigenous workers
3. Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
4. Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
5. Facilitates access to Elders who can offer support and guidance to Indigenous workers

Supports for visible minorities

1. Participates in a government or community program or initiative that supports members of visible minorities
2. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
3. Offers mentorship programs that pair members of visible minorities with experienced employees
4. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities