shift manager - fast food restaurant

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

Fast-paced environment

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• Food service counter attendants and food preparers
• Staff in various areas of responsibility

Work Conditions and Physical Capabilities

• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years