Services Account Executive - Customer Services and Delivery - East - Montreal

Services Account Executive - Customer Services and Delivery - East - Montreal

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The Opportunity:

SAP Services Account Executive (SAE) – Customer Services and Delivery – leads cloud adoption to enable customers to realize the vision of the Intelligent Enterprise.

SAP Services is focused on accelerating time-to-value, minimizing implementation risks and expenditures, driving standard best practices, and optimizing customer’s SAP operations post go-live in the pursuit of achieving value realization for our customers.

The SAE is responsible for positioning SAP Services to help our customers adopt SAP solutions and transform their organizations, while leading teams and acting as the Executive escalation point for Services.

Key activities will include:

• Identifying, progressing, and closing complex sales to drive annual revenue of 8-15 million CAD.
• Building trusted relationships with our customers to advise them from software acquisition through the life of the software.
• Developing customer account strategies and plans, leveraging all resources available.
• Acting as the Services leader for all assigned customers, organizing and managing the Services team, acting as an escalation point, and being responsible for the consumption of all Services revenue.
• Building a strong team around your customers and pursuits by selectively engaging the broader SAP organization.
• Building working relationships with license/cloud sales, alliance partners, services delivery, and product management.
• Being an expert in sales execution by understanding the customer’s decision-making process and developing relationships with key decision makers.

Experience and Role Requirements

• Minimum of 5 years of experience in business development activities including generation and management of opportunities, bids, negotiation, deal closure, and relationship management.
• Strong Business Acumen with the ability to demonstrate to our customers how SAP Services will generate value.
• Self-starting problem solver with the ability to adapt and thrive in a challenging, fast-paced environment.
• SAP product and prior enterprise business application software or implementation experience is an asset.
• Ability to prepare and deliver professional quality presentations to customers.
• Experience with complex sales, with timelines greater than a month and many lines of business and multiple decision makers.
• Experience with complex negotiations and general knowledge of key negotiation terms and conditions.
• Bachelor’s degree required. MBA or related Graduate degree is an asset.
• Able to conduct business fluently in French.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP has evolved to become a market leader in end-to-end business application software and related services.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

Due to the nature of the role, which involves global interactions with SAP entities, functional proficiency in English is required for positions based in Quebec.

Requisition ID: 423173 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid