Service Coordinator (12 month contract)

CIMCO Refrigeration
Moncton
CAD 30,000 - 60,000
Job description

CIMCO is looking for a 12-month contract Service Coordinator for the Dartmouth location.

Role Responsibilities

  1. Coordinating service jobs between customers and mechanics with support from the Service Manager
  2. Dispatching mechanics and maintaining overall schedule
  3. Handle incoming customer calls
  4. Create service orders and input in SAP system
  5. Review of customer service reports and timesheets for quality control purposes and compliance
  6. Liaise with parts suppliers, sales, billing, warranty and engineering departments
  7. Ordering/coordination of parts and materials
  8. Maintain inventory and warehouse control
  9. Assist in ongoing aspects of corporate safety program

Required Professional Knowledge, Skills & Qualifications

  1. Efficient & accurate data entry skills
  2. Knowledge of SAP or other ERP systems is preferred
  3. Detail oriented
  4. Highly organized with strong attention to detail and timelines
  5. Ability to work both independently and within a team setting
  6. Flexibility to navigate changing business demands.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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