Service Advisor

Galaxy RV is a division of Galaxy Motors (1990) Ltd. We are a growing business with 5 Automotive dealerships and 2 RV locations. We are looking for an experienced Service Advisor for our Parksville RV location. We seek a person who can contribute to our operations and future growth. As the Service Advisor, you will be passionate about customer service and have an eye for detail. If you have the appropriate experience, we encourage you to apply.

Responsibilities include:

1. Managing the production workflow to ensure profitability, productivity, and customer goals are achieved.
2. Maintaining efficient workflow for technicians.
3. Ensuring technicians deliver quality service at high levels.
4. Selling service work.
5. Delivering quality work on time, every time, to customers.
6. Responding to all questions, problems, and requests in an attentive, helpful, and timely manner.
7. Ensuring equipment is well maintained in a safe and clean work environment.
8. Managing parts inventory.

Skills and Experience Required:

1. Technical knowledge.
2. Excellent communication skills.
3. Computer proficient - experience with PBS is an asset.
4. Knowledge of manufacturer warranty programs.
5. Ability to manage parts inventory.
6. Valid driver’s license with an insurable driving record.
7. Experience managing and dispatching service work.
8. Ability to manage a team of technicians.
9. Professional references to verify experience, expertise, and skills.

Job Types: Full-time, Permanent

Pay: $20.00-$26.00 per hour

Benefits:

1. Dental care.
2. Disability insurance.
3. Employee assistance program.
4. Extended health care.
5. Life insurance.
6. On-site parking.

Work Location: In person