Server Supervisor - FT (Highwayman Pub South Surrey)

Otter Co-op is now accepting applications for a Full-Time Server Supervisor for our Highwayman Pub located in South Surrey, BC.

Who we are:

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley, and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community-minded member of the neighborhoods we live, work, and play in. We operate three food and pharmacy stores, thirty-one Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Highwayman Pub in South Surrey, and twenty-five gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.

What you’ll do:

Reporting to the Bar Manager, responsibilities for this position include the following:

• Lead the team when there is no manager on duty.
• Count daily cash occasionally.
• Assist with cash duties, inventory, and dishes as needed.
• Be the team member in charge of assisting with guest and vendor issues.
• Provide conflict resolution and support to both the guests and team when required.
• Ensure all discounts and promotions are authorized and approved.
• Communicate with the managers on shift events and flow of the team members.
• Take ownership to ensure the pub remains neat and tidy.
• Ability to work the bar and serve to understand the entire floor operation.
• Contribute to the Team in living the Corporate Values of Integrity, Community, and Excellence.
• Perform other duties as assigned.

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed, and grow Western Canadian communities together.

Who you are:

You are looking for a career in the Food Service Industry and:

• Previous Shift Leader experience is an asset.
• Valid serving it right certificate.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external guests in a polite and engaging manner.
• Must have a strong work ethic.
• Conflict resolution skills.
• This is a physical job requiring the ability to stand for long periods of time and lift, push, pull up to 50 pounds on occasion.
• Must be committed to a SAFE working environment.
• Able to work varying shifts and times including afternoons, evenings, and weekends.
• This position is based at the Highwayman Pub South Surrey, though it may require on some occasions to travel and work at other locations as business needs arise.

What’s in it for you:

• Competitive Wages
• Wage increases based on hours worked & meeting expectations in the position
• Annual bonus program for all eligible team members
• For eligible positions: comprehensive benefits package and an employer-matched pension plan
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Co-op Membership with an annual dividend payment on qualified purchases
• Education Assistance Program
• Learning opportunities to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community, and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
Date of posting: November 18, 2024
Wage at time of posting: $19.14- $21.37