Server

YOUR NEXT OPPORTUNITY IS NOW BOARDING:

Join OTG as a Server now at YYZ and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers, serve millions of travelers each year. By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it.

Position Summary:

Servers at YYZ are responsible for ensuring guest satisfaction and executing the OTG steps of service to the highest standards.

Responsibilities:

1. Follow OTG steps of service and standard operating procedures.
2. Greet guests pleasantly.
3. Walk guests through the OTG ordering and payment system.
4. Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies.
5. Follow the OTG cash handling and cash register policies.
6. Maintain cleanliness within the restaurant's dining and service stations.
7. Communicate with Chefs and Managers to ensure food is delivered to guests in a timely manner.
8. Adhere to all safety and sanitation regulations.
9. Participate in training sessions and team meetings as required.
10. Assist team members as needed.
11. Inform MOD on guest complaints/feedback/inquiries.
12. Monitor and report intoxicated guests to MOD.
13. Inform the leadership team of low inventory and equipment issues.
14. Perform additional tasks requested by the OTG leadership team.

Qualifications:

1. 1-2 years of experience as a Server.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced and high-volume environment.
4. Basic knowledge of food and beverage service, including beer, wine and cocktail pairings.
5. Must be at least 18 years of age.
6. Fluent and fully conversational in English.
7. Must become TIPS certified within 90 days of employment.
8. Able to lift up to 35 lbs. in weight.
9. Must be able to stand for extended periods, stoop, kneel, and crouch.
10. Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions -- must be flexible.

Pay rate: $17.20 per hour

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.