Senior UX/UI Designer - e-commerce

StickerYou is a leading global e-commerce company for custom printed products such as stickers, labels, decals, temporary tattoos and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape and quantity. Businesses and consumers can elevate their marketing, packaging, décor or boost their personal expression with our professional-grade products. We believe in the enormous power of customization. We are a smart, creative, helpful and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We are a global company utilizing software and advanced digital manufacturing. We proudly make custom products locally.

Position Overview

As a key member of StickerYou’s growing Development Department, we’re looking for a Senior UI/UX Designer. This person will report directly to the VP of Technology & Digital Products. This position will heavily collaborate with our VP of Marketing, and work collaboratively with other teams. This person will drive the user experience strategy for the StickerYou.com e-commerce site by working both independently and collaboratively with others. This person will be challenged to use their critical thinking and problem-solving skills to come up with creative solutions that improve the user experience across all channels.

What you'll do:

• Craft the overall user experience strategy, design system, and content architecture for the site
• Oversee a complete overhaul of site journeys and navigation
• Create end-to-end designs including low-fidelity user interface sketches/wireframes through to high-fidelity pixel perfect visual design mockups and prototypes
• Monitor analytics on user behaviour and site performance, continuously seeking opportunities to deliver a superior and higher converting experience
• Develop a proficient understanding of StickerYou's products, customers and competition by leading and participating in user research, competitive analysis and other design thinking activities
• Apply user-centered design best practices and methodologies as well as mobile-first/responsive design thinking
• Work within tight deadlines without compromising quality
• Individual contributor role

What you bring to the team:

• 4-5 years in UX Design, Digital Product Design or Visual/UI design
• A strong portfolio of projects which demonstrate creative, user-centered design solutions to complex problems, especially in an e-commerce context
• Bachelors and/or Master’s degree in Design, User Experience or a related field
• High attention to detail and strong organizational skills
• Ability to take responsibility for design of solutions from concept to completion
• Ability to communicate clearly and effectively across departments
• Proficient and effective use of industry-standard UX and UI design tools, including Figma, Sketch, Adobe Creative Suite and XD and UXPin
• Understanding of HTML/CSS/JS capabilities and limitations
• Knowledge of printing industry considered an asset
• Bachelor's or Master's degree in Design, HCI, Psychology, or a related field is an asset

Key Attributes We Look For:

High Standards: You are organized and self-motivated. You ensure your work adheres to corporate and industry standards.

Problem Solving: You have the ability to view problems from a holistic perspective and focus on finding sustainable and efficient solutions, thinking through possible implications and results from both the business and customer perspective. Balances the strategic and tactical.

Aptitude for learning: You are a quick learner who looks for opportunities to find new and better ways to do things. You are eager to expand your knowledge of accounting and our operations.

Team Player: You communicate openly, timely and in a clear manner any issue with your manager, co-workers and anyone else who needs or uses the information you manage.

Strong sense of initiative: You have the ability to work both independently and collaborate with others. You are able to communicate and balance tight deadlines and tasks from multiple departments without sacrificing quality.

Reasons to Work at StickerYou:

• A high-growth hybrid print/technology company
• A fast-changing environment with ample learning and growth opportunities
• Experience with cutting edge e-commerce and customization technology
• Company-wide positive energy and fun work atmosphere
• Open communication with the leadership team
• Support growth and help expand a global Canadian brand
• Strong corporate vision to make small companies “Better”

Diversity and Inclusion

StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.