Senior Strategy Manager

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Bridging Innovation and Market Success in Consumer Mobility

Our team and what we’ll accomplish together

We are a part of the Mobility Product team within TELUS Consumer Solutions (TCS), responsible for Network Monetization and Go-to-market. Our focus is on evaluating and prioritizing network initiatives, and leading a robust go-to-market process to amplify the impact of our network investments. We partner with network engineering and cross-functional marketing teams to bring new experiences to life, and deliver a reliable and premium network experience for TELUS customers nationwide.

We are seeking an analytical and strategic Product and Market Insights lead to drive data-driven decision-making for our wireless network strategy. This role will be pivotal in developing comprehensive reporting, analyses, and insights by integrating data from network engineering, sales, and marketing teams.

What you’ll do

• Develop and implement methodologies to measure the impact of network improvements on customer satisfaction and business performance
• Lead the fusion of data from multiple sources (network engineering, sales, marketing) to create a holistic view of our wireless network performance and market position
• Conduct analyses to prioritize regions for network improvements based on market potential and network needs
• Develop and maintain a suite of reports and dashboards that provide actionable insights for wireless network strategy, marketing campaigns, and customer retention
• Analyze complex data sets to identify trends, patterns, and opportunities in network performance, customer behavior, and market dynamics
• Stay current with industry trends and competitive landscapes to provide context for internal data analyses
• Collaborate with cross-functional teams to ensure data accuracy and relevance in insights generation
• Present findings and recommendations to senior leadership to inform strategic decision-making

Qualifications

What you bring

• A passion for problem-solving, with the ability to translate data into actionable business insights
• Strategic thinking and business acumen, able to uncover hidden opportunities by stitching together multiple datasets
• Adept at building personal networks and getting access to tools and resources across matrixed organizations
• Excellent data visualization and storytelling skills; able to present complex information effectively to all levels of the organization, including non-technical audiences
• Experience in handling large datasets and performing complex data manipulations
• Strong proficiency in data analysis tools and languages (e.g., SQL, Python, R, Tableau, Power BI)
• Solid understanding of wireless network technologies and telecommunications market dynamics
• Strong communication and interpersonal skills, able to collaborate effectively with diverse teams

Great-to-haves

• 5+ years of progressive experience in data analysis and insights generation, preferably in the telecommunications industry
• Post-secondary degree in Business Analytics, Data Science, Statistics, or related field
• Experience in project management and cross-functional team collaboration

Salary Range: $99,000-$149,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.