Senior Software Quality Assurance (QA) Tester

Senior Software Quality Assurance (QA) Tester

Tuesday, October 29, 2024

Terms: 12 months contract (includes benefits and pension)

Salary: Commensurate with experience

ABOUT THE ROLE:

The Senior Quality Assurance (QA) Tester is a member of HSO’s Digital House. The Digital House is a dynamic, cross-functional team comprised of Software Engineers, QA Engineers, and Product Managers who work closely with internal and external parties to build a new digital experience for our users.

As a Senior QA Tester in the Software Applications team, the use of Agile methodology and Scrum is something you embrace! Your passion for testing means you exhibit exceptional testing skills, attention to detail, a passion for customer advocacy, and a high degree of adaptability and creativity. You have a track record of designing and executing manual tests. You’re not afraid to take initiative and ownership and you make sure to stay on top of the latest and greatest in technology.

If you’re right for this opportunity, you are ready to jump in! You thrive on beating deadlines and surpassing expectations. You have a winning attitude and love to learn from and collaborate with others. Having a full plate doesn’t intimidate but motivates you and you have a knack for triaging multiple priorities and juggling tasks while maintaining attention to detail.

Main Responsibilities:

• Work closely with the QA team, developers, and product owners to understand user scenarios, to transform high-level requirements into optimized manual tests.
• With a passion for testing, you advocate for, and contribute to, achieving the highest possible level of testing in support of delivering quality software.
• Analyze test results and submit quality defect reports; when required, provide support to development engineers to aid in defect resolution.
• Develop and execute manual test cases.
• Take ownership of maintaining the suite of tests.
• Work in a fast-paced environment that requires agile, clear thinking for quick turnaround of accurate, high-quality deliverables while managing multiple priorities.
• Stay abreast of current technologies and industry trends; leverage all technology to its fullest.
• Find innovative solutions to any problems that may arise, including working with developers to reproduce issues/defects.
• Use your excellent communication skills: the ability to clearly explain complex technical issues to colleagues and stakeholders, with varying levels of technical knowledge.
• Work collaboratively with other teams.
• Take initiative; know when to check-in, but won’t let it slow you down. You are willing to go the extra mile when it’s crunch time.
• Be a flexible team player; contribute positively to the culture of our workplace by staying positive, engaged in the work you do, and energized by the difference you’re making.

Must Have Qualifications:

• Bachelor’s degree in computer science or equivalent.
• Solid background in software quality assurance, with 7+ years experience as a QA Tester.
• Experience with developing automated tests using Java and Selenium.
• Experience in building manual tests for web apps.
• Proven ability to take user requirements and build a robust suite of manual tests.
• Strong analytical and problem-solving skills.
• Experience in writing high-quality maintainable tests.
• Experience working on Software and/or IT project(s) in a team environment.
• Experience working within the Azure DevOps environment.
• Experience in using a test case repository and defect management tool.
• Experience building a testing environment; knowledge of virtualization, cloud, and container technologies.

Desired Qualifications:

• A passion for software quality, solid problem-solving skills, strong work ethic, and attention to detail is imperative.
• Excellent communication skills, both oral and written.
• Ability to communicate with external and internal business and technical audiences.
• Experience adapting to change quickly, multi-tasking, and working under tight deadlines.
• Knowledge and experience with Agile methodologies.
• A willingness and ability to be coachable, to learn and implement best practices.
• Experience working with clients/organizations in the health-care sector.
• An entrepreneurial spirit and ability to work well either independently or in a cross-disciplinary team, remote or co-located.

WHAT YOU CAN EXPECT:

In Your First 30-90 Days:

• Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation, and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
• Take on assigned initiatives or projects for your role.

What We Can Offer to You:

• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office shutdown during the last week of December.
• A culture that measures and values psychological safety, inclusion, and engagement.

WHO WE ARE AND WHAT WE DO:

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit, revenue-generating organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

HSO is committed to fostering a culture of inclusion, diversity, equity, and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender-diverse communities, and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022, 2023, and 2024.

We are an equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email HR at HumanResources@healthstandards.org. For any queries related to recruitment, please email at recruitment@healthstandards.org.