Senior Scrum Master

As a Senior Scrum Master, you will support 2-3 Agile product teams to achieve their goals and help leadership to coordinate across the family.

Location: You will be based in our Toronto office and will work in a Hybrid model.

Reporting Relationship: You will report to the Manager, Scrum

Your Moneris Career - What you'll do

1. Be a Senior Scrum Master for 2 to 3 teams, ensuring sprint planning and task definition, sprint execution, impediment removal and tracking, sprint review, backlog refinement and retrospectives that occur within the teams.
2. Collaborate with Product Owner and Tech Lead to ensure the needs of the team are adequately addressed, and obstacles in the team's path are cleared (e.g. dependencies, risks, impediments, and improvements).
3. Shield the team from external changes to maintain the focus on the sprint goal. Coordinate interactions with other teams.
4. Track team's performance metrics and progress towards sprint goals.
5. Navigate, communicate, and decipher trends using team metrics and progress towards team's goals and OKRs.
6. Support Product Owner and Tech Lead in defining, reviewing and communicating the shared team's vision and OKRs.
7. Partner with Product Owner and Tech Lead to ensure team's psychological safety and foster a culture of learning and continuous improvement within the team. Encourage adaptive and iterative processes.
8. Partner with Product Owner and Tech Lead to support team's lift off.
9. Work with program leadership and other partners to help ensure strategy agreement. Provide support to program leadership to ensure vision, roadmap, priorities, and OKRs.
10. Work with program leadership to track and communicate goals, risks, dependencies, and milestones. Assist tracking execution and obtain metrics that help program team make data-driven decisions.
11. Work with other Scrum Masters and Agile Coaches to enhance the agility of the organization.

Your Moneris Career - What you bring

1. Certified Scrum Master (CSM), PMI-ACP or other related certifications.
2. Bachelor's Degree or equivalent experience.
3. 2 to 4 years of relevant work experience as a Scrum Master.
4. 3+ years Agile methodology experience in a large enterprise environment.
5. 3+ years of experience with JIRA, Confluence, Miro, and similar tools.

Nice-to-have...

Experience with SAFe, LeSS, or similar frameworks.

Your Moneris Career - What you get

Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA).

Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program.

Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture.

A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter.

Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days).

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

Moneris is Canada’s largest provider of innovative solutions for mobile, online, and in-store payments, processing more than one in three transactions. Serving businesses of every size and industry, Moneris offers hardware, software and solutions to help transform the way businesses grow and operate, in payments and beyond.

At Moneris, we’re a team dedicated to making an impact, creating growth opportunities, and making connections with our customers and each other. When we work together, we learn from each other to become better problem solvers, better co-workers, and better people. It is through collaboration that we can continue innovating to best meet the needs of Canadian business owners.