Senior Salesforce Solution Architect

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Senior Salesforce Solution Architect based in our Head Office in Burnaby.

Please note that this is a hybrid role based out of our Burnaby, BC office (3 Remote / 2 On Site). Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.

As the Senior Salesforce Solution Architect at BCAA, you will lead the design, development, and implementation of enterprise-wide Salesforce solutions that drive business growth and operational efficiency. Reporting to the Manager, Salesforce Platform, you will serve as a strategic leader, ensuring that BCAA’s Salesforce ecosystem is optimized for scalability, security, and long-term success.

This role blends technical expertise with leadership and collaboration, requiring you to work closely with cross-functional teams, provide mentorship to developers and administrators, and engage stakeholders across the organization. You will take an active role in defining Salesforce architectural best practices, overseeing complex development projects, and ensuring solutions align with business objectives while maintaining technical integrity.

If you are an experienced Salesforce professional passionate about solution design, governance, and driving continuous improvement, this is an exciting opportunity to shape the future of BCAA’s Salesforce environment.

Who you are:

• You are a Salesforce expert with a deep understanding of solution architecture, governance, and best practices.

• You are a strategic thinker, capable of aligning business needs with technical solutions to drive innovation.

• You have a strong leadership mindset, with the ability to mentor teams, review code, and provide architectural direction.

• You thrive in a collaborative environment, engaging with business and technical stakeholders to ensure seamless execution.

• You enjoy hands-on problem-solving, taking ownership of complex development challenges and delivering scalable solutions.

What you’ll do:

• Lead the design and implementation of scalable, enterprise-level Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.

• Collaborate with stakeholders to translate business requirements into actionable technical designs and solution roadmaps.

• Ensure architectural integrity, enforcing Salesforce development best practices, security standards, and platform governance.

• Provide technical leadership, guiding developers, administrators, and other team members in Salesforce solution design and implementation.

• Act as a hands-on contributor, developing and refining Apex, Visualforce, Lightning Web Components (LWC), and integrations.

• Manage and optimize system integrations, leveraging tools such as MuleSoft, REST/SOAP APIs, Platform Events, and External Services.

• Manage and oversee complex integrations between Salesforce and other systems, ensuring seamless data migration, transformation, and synchronization.

• Implement and maintain CI/CD pipelines using tools like Copado to streamline development workflows.

• Conduct code reviews, design sessions, and technical workshops, fostering a culture of collaboration and continuous learning.

• Partner with business leaders and IT teams, providing strategic recommendations and ensuring alignment with BCAA’s digital transformation goals.

What you bring:

• Bachelor’s Degree in Computer Science, Management Information Systems, Business, or a related field.

• 5+ years of experience in Salesforce development, architecture, solution design, and implementation.

• Extensive hands-on experience with Apex, Visualforce, Lightning Web Components (LWC), and Salesforce integrations.

• Strong knowledge of multi-cloud Salesforce solutions, including Sales Cloud, Financial Services Cloud, Service Cloud, and Experience Cloud.

• Proficiency in integration frameworks, such as MuleSoft, REST/SOAP APIs, and Platform Events.

• Experience with CI/CD tools like Copado and ETL/data migration solutions like Data Loader and Informatica.

• Deep understanding of security best practices, governance frameworks, and performance optimization within Salesforce.

• Salesforce certifications (Salesforce Certified Administrator, Platform Developer, and Architect certifications preferred).

• Proven leadership and mentoring skills, with experience guiding technical teams and facilitating knowledge sharing.

• Bonus Skills and Experience:

• Experience with Marketing Cloud, Field Service, or MuleSoft integrations.

• Familiarity with Agile methodologies and DevOps practices.

• Strong understanding of enterprise architecture and emerging Salesforce technologies.

Internal Applicants: Please note that the internal posting closes on February 20, 2025, and the role is a Grade 16 position.

The salary range for this position is $117,845.76 to $147,307.20 and is determined via job-related knowledge, skills, experience, certifications, market demand, and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members, and our communities.

• Career and personal development to help you grow and reach your goals.

• Incentives that recognize team and individual sales and performance.

• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind, and soul thriving.

• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.