Senior QA Analyst – Team Lead

LBMX is growing again. We are seeking a Senior QA Analyst – Team Lead. LBMX is a dynamic and growing software solutions company with an international perspective, located in London, Ontario. LBMX is the leading business marketplace provider for Buying Groups and Purchasing Co-operatives. With a flourishing customer base throughout North America, the United Kingdom, and as far away as New Zealand and Australia, we are sure to offer a breadth of experience that provides the successful candidate with endless opportunities to expand their abilities. If you are an experienced candidate looking for an exciting future and you’re someone who is passionate about life, takes ownership of their role, isn’t afraid to roll up their sleeves, and thrives being part of a team then we invite you to apply.

Position Description: We are looking for a Senior Quality Assurance Analyst – Team Lead to contribute to both manual and automated testing for product migration and enhancement projects. Activities will include planning, execution, documentation, and automation of tests, along with team supervision and support, defect management, and test data management. You will report to the QA Manager and engage in a variety of different quality assurance activities. The successful candidate will be committed to delivering an exceptional customer experience by ensuring high product quality and usability. Strong written and verbal communication skills are essential, as well as demonstrated attention to detail and critical thinking skills.

Responsibilities:

• Identify, prioritize, and perform appropriate types of software testing for changes and enhancements to LBMX’s software applications, and report issues as required.
• Create clear test documentation and defect reports using available tools and resources.
• Collaborate with other members of the QA team, the Development team, and others as required.
• Lead QA work on assigned projects and contribute to associated planning, direction, and reporting.
• Take ownership of tasks as assigned, with minimal supervision.
• Review process documentation and test results.
• Review product specifications and provide feedback.
• Contribute to automation testing on applicable products.
• Conduct test reviews/audits.
• Support the enhancement of quality processes and procedures.
• Provide supervision, direction, and support for Junior and Intermediate members of the team.
• Report on project and team progress.
• Participate in hiring processes when applicable.

Requirements:

• Minimum of 8 years of experience in software quality assurance.
• Experienced in writing test cases, executing tests, and documenting defects.
• Strong communication, problem solving, and documentation skills.
• Sound organizational and planning skills with consistent attention to detail.
• Able to use SQL queries to identify and maintain test data.
• Workplace experience with front-end automation testing, along with knowledge of Java and JavaScript is preferred.
• Familiarity with Cypress is an asset.

The Perks of Working with us!

• Competitive salary and benefits including a health spending account and employee assistance program.
• 3 weeks vacation to start with additional paid “LBMX holidays” throughout the year.
• Company matched GRSP contributions.
• Education subsidies for job-related courses.
• Maternity/Parental and Compassionate Care Leave Top Up Program.
• A healthy work/life balance.
• Flexible Summer Hours.
• $500 Staples Allowance for new hires.
• Named one of Canada’s Top 100 Small & Medium Employers (2022, 2023 and 2024).
• Winner of Canada's Top 100 Employers (2025).

About LBMX Inc. LBMX provides technology solutions that help independent businesses, and the groups they belong to, buy better and sell more. The LBMX Group platform is buying group focused and provides advanced technology to their members. With the power of real-time data and our unique one-to-many network, LBMX has transformed billing/ordering, rebate management, e-commerce, payment, and product information management across multiple sectors. Supply Cloud (a division of LBMX) drives the commercial relationship between suppliers and their customers, allowing suppliers to view their many independent customers through a single lens. Powered by LBMX technology solutions and the same unique network approach, Supply Cloud has revolutionized the trading relationship from procurement to payment. It’s the one spot where business meets. LBMX is based in London, Canada, and has customers throughout Canada, United States, United Kingdom, Europe, Australia, and New Zealand.

LBMX is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. LBMX is also committed to providing accommodations throughout the interview and employment process. If you require any accommodations, please let us know and we will work with you to meet your needs.