Senior Product Analyst

Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets.

To learn more about who we are visit our website: www.teranet.ca

The Senior Product Analyst will collaborate closely with the Product Manager to support the ongoing development, enhancement, and management of a portfolio of commercial products.

The Senior Product Analyst is responsible for gathering and analyzing data related to customer needs, market trends, and business objectives. With a deep understanding of both the target customer and target market, the Senior Product Analyst will collaborate with cross-functional teams to identify requirements, define product features, and prioritize development efforts to deliver the product roadmap as defined by the Product Manager.

The Senior Product Analyst will conduct market research, customer research, user research, competitive analysis, and user feedback analysis to inform product strategy and decision-making. Additionally, the incumbent will support day-to-day product management activities, define user stories, support product launches and iterations, and will participate in the development of business cases.

In collaboration with the Product Manager, the Senior Product Analyst will serve as a bridge between stakeholders, development teams, users, and customers, ensuring that the product aligns with business goals and delivers value to our customers and users.

1. Gather and analyze data from various sources to extract actionable insights.
2. Use statistical techniques and data visualization to interpret trends and patterns.
3. Identify opportunities for product improvements based on research and data analysis.
4. Monitor and report on product performance against goals and product KPIs.
5. Conduct research to understand market trends, customer needs, and the competitive landscape to identify both customer and business opportunities.
6. Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction and make recommendations to improve the user experience.
7. Collaborate with a variety of stakeholders to gather and document product requirements.
8. Translate product requirements into user stories, perform product backlog grooming, and actively participate in product planning and prioritization activities.
9. Organize and participate in customer and user workshops to identify customer pain points.
10. Facilitate requirements gathering workshops to identify customer workflow optimization and client satisfaction improvement opportunities.
11. Convert complex data and findings into understandable tables, graphs, and written reports to communicate insights, findings, and recommendations to a variety of audiences.
12. Measure the effectiveness of product offerings, promotions, and strategies.
13. Document and maintain product procedures and product documentation.
14. Perform tasks as assigned by the reporting manager in support of business priorities.

1. Bachelor’s Degree or Diploma or Equivalent Work Experience.
2. Strong data analysis skills. Proficiency in using analytical tools and techniques to gather, analyze, and interpret data.
3. Strong research skills. Knowledge of market, customer, competitor research methodologies, including data collection and analysis.
4. Strong ability to identify problems, gather relevant information, and propose practical solutions to improve product performance or the user experience.
5. Familiarity with agile and lean practices and product management tools to manage product roadmaps, backlogs, user stories.
6. Strong attention to detail to ensure accuracy and precision in data analysis and documentation.
7. Ability to facilitate workshops and discussions with a variety of stakeholder groups.
8. Ability to work independently or within a team and handle multiple projects simultaneously.
9. Ability to work collaboratively with cross-functional teams including product managers, developers, and marketers.
10. Critical thinking skills to recommend original and productive ideas.
11. Knowledge of the Software Development Life Cycle (SDLC).
12. Proficient in Microsoft Office.

We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we’re so much more than that!

Together, we are passionate, driven, resourceful, and authentic. We continue to thrive because of our people and their powerful ideas, strong team spirit, ‘can-do attitude, and unwavering dedication to our business and our clients.

Our people are smart, ambitious, and have big career goals. We not only encourage a culture of openly talking about our career aspirations but one where we truly invest in the continuous learning, development, and growth of our people.

Let’s face it. We spend a lot of our time working, so the atmosphere is everything! We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.

Our company culture and core values are the core of our identity. They define who we are, how we engage with each other and our clients, and how we conduct business every day.

1. Market-competitive pay structure.
2. Paid Vacation & Sick Leaves.
3. Maternity, Parental and/or Adoption Leave Top-Up Program.
4. 100% Employer-Paid Health Benefit Plan.
5. Retirement Savings Plans with Employer Matching Scheme.
6. Ongoing Financial Wellness Seminars.
7. Corporate Discounted Programs + Wellness Program.
8. Employee Assistance Program (EAP) for our employees and their families!

At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.