Senior Process Improvement Specialist - Hybrid

Overview

Senior Process Improvement Specialist

• Are you passionate about improving efficiency and operations?
• Do you collaborate with teams to improve processes?
• Have you identified and solved workflow bottlenecks before?

The Senior Process Improvement Specialist reports to the Senior Director, Talent, Communications, and Business Administration. This position will play a critical role in enhancing organizational efficiency and effectiveness by identifying and implementing process improvements at Canon Canada.

Key Responsibilities:

• Leading projects using Lean, Sigma, or Total Quality Management (TQM) to drive ongoing process improvements.
• Facilitating meetings and shadowing teams to analyze processes, document workflows, and identify improvement opportunities through optimization, redesign, automation, or technology.
• Collaborating with internal teams and IT to interpret business requirements and develop practical solutions.
• Creating reporting tools to provide senior leadership with project updates, feedback, recommendations, and key metrics.
• Leading the integration of Canon Canada in Canon business practices, overseeing the process improvement team, and facilitating KAIZEN sessions to educate employees on tools and operational excellence.
• Analyzing data, performance metrics and KPIs to quantify process inefficiencies, determine ROI and track improvements.

To Succeed, You Will Need:

• Post-secondary education in Project Management, Operations Management or related field.
• Minimum of 5 years of work experience.
• Strong analytical skills to assess business requirements and deliver impactful technology solutions.
• Expert process management skills to understand, apply, and train others on practical process improvements.
• Exceptional time management and multitasking skills to effectively balance multiple tasks and projects with varying scopes and priorities.
• Advanced skills in Project Management, PowerPoint, Visio.
• Intermediate proficiency with data analysis tools and software to support data-driven decision-making (e.g. Excel, Power BI, Tableau).
• Intermediate knowledge of process improvement methodologies and tools such as Lean, Six Sigma, Human-Centered Design, TQM.

Why Join?

HYBRID WORK

• We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance).
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision.
• Life insurance, disability, and wellness programs.
• Vacation, Paid Personal Time, and Sick days.
• Matching RRSP contribution & Profit-Sharing Program.
• Tuition Assistance Program for professional continuing education.
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Free coffee and snacks.
• On-site cafeteria and outdoor patio.
• Employee gym and fitness center.
• Employee referral program.
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
• Community involvement.
• Employee Appreciation Events.