Senior Paralegal

Paralegal - Sr. Claims Specialist Job Description

Reports to: Account Manager

Employment Responsibilities

1. Meeting with clients to review internal workplace injury issues
2. Managing complex workplace injury claims, minimizing time loss and claim costs through early intervention and proactive co-ordination of services
3. Ensuring regular and open lines of communication with clients and the provincial Boards
4. Acting both as account manager and as a direct contact and resource person concerning workers’ compensation claims management issues for senior human resource
5. Claims management
6. Reviewing claim files
7. Interpreting provincial workers’ compensation legislation, policies and procedures
8. Filing reports of injury, identifying appeal issues, drafting letters of objection
9. Implementing action plans
10. Coordinating case management activities including developing, implementing and monitoring return to work and rehabilitation strategies
11. Facilitating 3rd party interventions (functional capacity evaluations, independent medical evaluations)
12. Provide clients with regular updates concerning their workers’ compensation claim costs and experience rating position; statistical reports detailing accident frequency and accident trends and claim cost projections
13. Liaise with our appeals personnel identifying appeal issues, providing claim cost projections prior to appeals and where so required drafting written submissions to various provincial appeals bodies
14. Provide clients with on-site assistance by attending mediations, ergonomic assessments, field investigations and provision of workers’ compensation training
15. Conduct meetings with potential new clients, assessing service requirements and presenting business solutions tailored to service clients’ needs

Qualifications:

1. Paralegal License or CHRP or CHRL required
2. Minimum of 5 years work experience in a workers’ compensation claims management capacity either at the WSIB/WCB (or a similar provincial workers’ compensation board-commission) or in an in-house capacity at a private company with corresponding knowledge of workers’ compensation statutes, policies and procedures, experience rating analysis and workplace health and safety.
3. Supervisory experience and a high level of oral and written communication skills.
4. Ability to work within a demanding and fast paced environment
5. Personal initiative and ability to work independently and to meet deadlines
6. Familiarity with Microsoft products
7. Post secondary education - Paralegal Diploma