Senior Operations Manager

Full time

26 days ago, from GFL Environmental Corporation

Job Title: Senior Operations Manager, Peace Region
Location: Fort St. John, BC

About GFL:
GFL Environmental is a leading North American provider of diversified environmental solutions, committed to fostering a safe, productive, and sustainable work environment. As part of our team, you will join a dynamic organization focused on innovation, excellence, and driving positive waste solutions and outcomes for today's and future generations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A positive and inclusive work environment focused on sustainability.
• The chance to be a key player in a growing organization making a difference in the environment.

Position Overview:
We are seeking an experienced and driven Senior Operations Manager to oversee our Fort St. John operations. This leadership role is responsible for managing day-to-day operations across multiple service lines, including collections (primary), landfills, transfer stations, and infrastructure. The Senior Operations Manager will play a key role in driving operational efficiency, ensuring safety standards, and contributing to the financial and strategic success of the region.

Key Responsibilities:

• Operational Leadership:
  Oversee daily operations to ensure efficient, cost-effective service delivery while meeting GFL’s standards for quality, safety, and environmental compliance.
• Team Management:
  Lead, mentor, and develop a team of operations staff, including drivers, supervisors, and administrative support. Foster a collaborative, high-performance work environment that aligns with GFL’s core values.
• Financial Performance:
  Drive operational budgets, including revenue, cost controls, and profitability targets. Monitor financial performance and implement strategies for continuous improvement in cost management and operational efficiencies.
• Safety & Compliance:
  Champion GFL’s commitment to safety by ensuring compliance with regulatory requirements and company policies. Lead safety programs, training, and initiatives to maintain a safe work environment.
• Customer Relations:
  Build and maintain strong relationships with key customers, ensuring satisfaction with GFL services. Address customer inquiries, service issues, and feedback promptly and effectively.
• Strategic Growth:
  Collaborate with regional leadership to identify growth opportunities, optimize routes, and expand service offerings. Participate in regional strategic planning and contribute to achieving long-term goals.
• Continuous Improvement:
  Identify and implement process improvements to enhance operational efficiency. Work closely with cross-functional teams to streamline operations and incorporate best practices.

Qualifications:

• Bachelor’s degree in business, operations management, environmental sciences, or a related field (or equivalent experience).
• 7+ years of experience in operations management, preferably in the environmental services, waste management, or related industries.
• Strong leadership and team management skills with experience in mentoring and developing teams.
• Proven track record of financial management, including budgeting, forecasting, and cost control.
• Exceptional problem-solving and decision-making abilities with a focus on operational excellence.
• Strong understanding of safety regulations, compliance, and environmental policies.
• Excellent communication and interpersonal skills, with a customer-focused approach.

This position will involve moderate travel, leading Solid Waste Business Units in Fort St. John, Dawson, and Chetwynd, and will report into the General Manager of Northern Alberta & British Columbia.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.