Senior Network Analyst

Kwantlen Polytechnic University

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

JOB OVERVIEW: SENIOR NETWORK ANALYST

The Senior Network Analyst is responsible for providing support for IT capital refreshes, IT projects, and network and systems support services to students and employee users of KPU systems.

EDUCATION AND EXPERIENCE

Network, Server and Storage Administration (in addition to the General Requirements above):

1. Minimum of 15 years’ progressive experience in Network, Server and Storage Administration.
2. Expert knowledge of data communication infrastructure technology and cable/wiring management systems.
3. Ability to troubleshoot and resolve complex issues through packet capture and analysis and other tools.
4. Expert knowledge of network routing/switching/QoS technologies (such as 802.1Q, 802.1X, RIP, OSPF) and their implementation, particularly with the University network platform (Juniper).
5. Expert knowledge and experience with design/planning/implementation of Wireless network technology in large (enterprise) deployments.
6. Expert knowledge and experience with network infrastructure support technologies such as DHCP, DNS, IPAM, Radius.
7. Expert knowledge and experience with configuration and administration of storage technologies such as SAN, NAS (NFS and CIFS), Fibre Channel, iSCSI.
8. Expert knowledge and experience with network load balancing and SSL/TLS offload technologies such as NetScaler.
9. Expert knowledge and experience with NetApp SAN, NAS technologies.
10. Skills in monitoring, maintenance and administration of the University network infrastructure, including products such as Juniper, Brocade, Dell, Palo Alto, NetScaler, NetApp, BlueCat.

QUALIFICATIONS

General Requirements:

1. Completion of a university degree/diploma in computing/networking studies.
2. In depth experience leading design/planning/implementation of enterprise computing/networking and data communication projects.
3. Expert knowledge of computer, networking and telecommunication system and services.
4. In depth knowledge of communication system operations, including the ability to quickly grasp new concepts and plan services using new technology.
5. Expert knowledge of network security technologies and secure design principles, including various firewall technologies (such as Palo Alto and Juniper SRX), IDS/IPS, device hardening and configuration best practices.
6. Experience with PCI Compliance activities such as penetration test result analysis, remediation activities, etc.
7. Excellent verbal and written communication skills and well-developed interpersonal skills.
8. Ability to work under minimal supervision, under own initiative and as an effective team member.
9. Ability to independently organize work to achieve predetermined goals and meet deadlines.
10. Understanding of key trends and players in the software industry, particularly with respect to enterprise solutions, and cloud-based technologies.
11. Superior organizational skills with the ability to set priorities, follow-up and manage multiple concurrent initiatives to meet challenging deadlines.
12. Ability to research, evaluate and plan the implementation of emerging technology.
13. Excellent interpersonal and relationship-building skills for collaborating with team members and various business units.
14. Ability to lead complex technical network support and preventive maintenance improvement projects.
15. Understanding of key trends and players in the network industry.
16. Proven ability to work in a team environment.
17. Excellent business writing skills.
18. Ability to work independently in an extremely busy, varied and diverse environment with changing priorities.
19. Ability to communicate complex and technical concepts clearly with non-technical as well as technical personnel at all levels of the organization.
20. A high degree of initiative and self-motivation.
21. The ability to manage multiple concurrent initiatives.
22. Required to work occasionally on Saturday, Sunday, evening and travel between campuses.

Red Hat and Office 365 Administration (in addition to the General Requirements above):

1. Minimum of 7 years’ progressive experience in Red Hat and Office 365 Administration.
2. Minimum 2 years hands on experience in administrating Red Hat Enterprise Linux Operating system in an enterprise environment (Red Hat Certified System Administrator (RHCSA) certification is an asset).
3. Minimum 2 years hands on experience in Microsoft Windows Server Operating systems administration in an enterprise environment.
4. Minimum 2 years hands on experience in scripting and automation with advanced knowledge in PowerShell and Linux shell scripting required. JSON, YAML, Python is an asset.
5. Minimum 2 years experience in MS Exchange administration (on-prem and Online).
6. Minimum 2 years experience in Microsoft 365 administration including but not limited to Azure AD, Exchange Online, MS Teams, SharePoint Online.
7. Experienced in administering MS Teams with enterprise voice.
8. Experienced in MS Active Directory and Domain administration.

Why Join KPU?

• Recognized as one of B.C.'s Top Employers
• KPU is committed to actively fostering an equitable and inclusive working environment
• Hybrid environment, flexible work around core hours
• Defined Benefit Pension Plan – Municipal Pension Plan
• Extended Medical, Dental, Short Term Disability, Long Term Disability, Life Insurance, Optional Life Insurance, Accidental Death and Dismemberment, Emergency Travel Assistance, Employee and Family Assistance Program, Teledoc
• Maternity and parental leave top-up
• Generous vacation package
• Campus work environment, outdoor sitting areas and nearby walking trails
• Campus athletic and fitness centers with a variety of instructor-led classes
• Tuition waiver program – eligible to waive tuition costs of courses at KPU equivalent to 3 credits per semester
• Inhouse training and development
• Networking and social events such as KPU Day, Holiday Social etc.
• Intercampus shuttle
• Access to automotive, horticulture, brewery and other programs’ services
• Clubs: Jeopardy, E-sports, Ted Talks etc.
• Library and Bookstore (discounts)

Please note:As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Does this role sound like it was made for you, yet you don’t check every box?

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.

Note to Applicants:

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at humanresources@kpu.ca.

We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.