Senior Manager, Technology Operations, Manager

Title: Senior Manager, Technology Operations, Manager

Requisition ID: 207562

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Manager, Technology Operations contributes to the overall success of Technology Operations by ensuring plans and initiatives are executed and delivered in support of business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

1. The Senior manager will work on a variety of technology operations programs that meet technology operations goals. Managing these programs has a direct impact on financial performance, operational risk management, and delivery effectiveness within technology.
2. Document process flows to aid in understanding, control points, pain points, oversight, and where current problems originate as well as seek out additional opportunities for improvement.
3. Design operation programs that affect technology operations; perform change management by working with key business, technology and operational teams.
4. Manage and continuously improve existing technology programs; keep senior leaders informed of program statuses.
5. Design and produce reporting on program related KPIs, and engage key stakeholders and senior leadership for KPIs analysis to achieve program performance improvement.
6. Enables a culture that promotes critical thinking, change leadership, and includes sharing best practices at global scale.
7. Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.
8. Seek out industry trends and organizational knowledge to understand alternative approaches or solutions.
9. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

1. Bachelor’s degree in business administration, engineering, computer science or related field. Master degree preferred.
2. 5+ years of experience in business operations, consulting or related field.
3. Experience in financial management in a corporate environment.
4. Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
5. An agile mindset with a focus on delivering business value associated with operations transformation.
6. Strong analytical skills, results orientation and data-driven approach in decision making (via KPIs and metrics).

What's in it for you?

1. Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
2. Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
3. Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
4. Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
5. Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Working location condition: Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.