Senior Manager, Product Initiatives and Execution - Individual Life, Health & Wealth

Job Summary

Job Description

What is the opportunity?

The Senior Manager, Life, Health and Wealth Product Initiatives and Execution role will be responsible for supporting the business case development, and Go to Market of Product Solutions to ensure alignment to Insurance’s strategic objectives and that strengthen RBC’s leadership position within the Insurance industry. This role will be responsible for end to end oversight on client solutions made available to brokers and clients and act as a sponsor on multiple initiatives working closely with the Product Development, Management, and Pricing teams, to prioritize Product & Pricing, set the strategic direction and enabling it to achieve and exceed financial objectives.

What will you do?

1. Suggest changes and lead the implementation of approved recommendations for new services or enhancements to existing client experience/acquisition assets and solutions.
2. Support the development of marketing collateral and campaigns for assigned client experience assets and solutions.
3. Regularly partner with colleagues from various lines of business, more specifically supporting the Group Life & Health business in developing various initiatives and contribute to various working groups to ensure issues, challenges and opportunities identified in the marketplace are prioritized and resolved.
4. Act as Product Representative for new product launches using agile ways of working that support the Product and Pricing Strategy.
5. Lead implementation of and monitor success of initiatives (which includes, but is not limited to app store rating, client feedback, etc.).
6. Plan, design, and execute initiatives required to increase awareness and utilization of solutions, thereby deepening client and advisor relationship.
7. Ensure people, operating guidelines, training materials, job aids, and all related documentation for client experience assets are updated.

What will you need to succeed?

1. University degree or equivalent, Project Management or Business Agility acumen.
2. Minimum 7 to 10 years of client service specifically with Individual Life, Health and Wealth insurance.
3. Strong acumen for superior user experience, digital solutioning, and promotion & adoption of digital and online solutions.
4. Demonstrated interest/experience in client solutions designed to simplify processes and delight users.
5. Innovative outlook and competitive edge, capable of thinking outside the box to develop ideas and solutions.
6. Strong interpersonal skills with ability to build and leverage partnerships with cross-functional and external stakeholders.
7. Storyboarding and business casing, with strong financial analysis and PowerPoint presentation.

Nice to have

1. MBA or equivalent Masters degree.
2. Life certification, FLMI.

What's in it for you?

1. A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans.
2. Competitive pay and high-earning potential.
3. All the tools, training, and team support you need to grow your career.
4. Flexible work/life balance options.
5. Sophisticated RBCI software tools to boost your productivity.

RBC is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.

Job Skills

Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model.

Additional Job Details

Address: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City: MISSISSAUGA

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: INSURANCE

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-03-28

Application Deadline: 2025-04-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.