Senior Manager, Process Engineering

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

You will be joining the Optimization & Process Engineering Team, within Technology, Innovation and Infrastructure. As a Process Engineering Senior Manager, you’ll manage end-to-end process and re-engineering projects and implement process improvements that enhance client experience and generate profitability. You’ll use your experience to guide key projects that improve processes that affect our clients. You’ll work closely with your team and guide the planning, development, and implementation of a process strategy that will build the bank of the future.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Leadership – You will work with team members to set goals and motivate teams to achieve them. You can identify and remove barriers that slow or prevent the successful completion of project objectives. You can work within the organization to inspire change. You have experience mentoring process engineers in different aspects of process engineering and other improvement methodologies.
• Interpersonal Relations – You have excellent communication skills and can communicate clearly and concisely to partners in all levels of the organization. You can use various strategies to influence others and build support for process improvement recommendations. Engaging in market research, industry scans and analysis that support our project teams.
• Task management – You have experience guiding and tracking projects to successful completion. You can provide management with project status updates, feedback and appropriate reporting on key process-focused objectives.
• Project Execution - Supporting project financials, KPI measurement, management and resource allocations for all funded projects working closely with supporting project offices. Work closely with internal teams to foster cohesive working relationships amongst peer groups to ensure all aspects of project engagements are aligned with business and tech partner expectations.
• Process Improvement - You can develop creative solutions and new ways of thinking about issues and opportunities. Implement and monitor new engagement framework to ensure continuous improvement. Identify areas of inefficiencies and recommend solutions that enhance operational effectiveness.
• Operational Excellence - Contribute to the organization’s success by balancing the need for the achievement of business objectives with effective risk management, making informed business recommendations.

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You can demonstrate experience in applying an improvement methodology. It's an asset to Lean Six Sigma certification.
• You are innovative. You apply critical thinking and creativity to develop and recommend innovative solutions that meet business needs and drive positive outcomes.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Analysis, Data Analysis, Group Problem Solving, Leadership, Process Engineering, Process Strategy, Project Management, Researching