Senior Manager, Law Enforcement & Regulatory Requests

Job Summary

Responsible for the fulfillment of law enforcement and regulatory requests for Canadian banking information pertaining to criminal investigations and procedures.

Job Description

What is the opportunity?

In support of the RBC AML Compliance Program, the Senior Manager leads a team responsible for the fulfillment of law enforcement and regulatory requests for Canadian banking information pertaining to criminal investigations and procedures. The Senior Manager provides leadership and direction to the team to ensure that RBC is in compliance with all applicable regulations and legislative requirements as it relates to production orders. The Senior Manager is also responsible for quality assurance and tracking productivity metrics for the team, as well as engagement with external partners where required.

What will you do?

• Lead a team of 3-5 staff based in Toronto / Vancouver responsible for fulfillment of law enforcement and regulatory requests for Canadian banking information relating to criminal matters.
• Support the law enforcement and regulatory requests for information program to ensure orders and other regulatory requests for Canadian banking information relating to criminal matters are fulfilled effectively and efficiently in a timely manner.
• Liaise with external partners in law enforcement and other agencies on matters related to requests for Canadian banking information relating to criminal matters and act as subject matter expert on behalf of RBC.
• Responsible for compliance with law enforcement and regulatory requests related to criminal matters.
• Responsible for escalations to the AML Investigations teams as required.
• Member of the strategic leadership for the Financial Crimes Investigation teams.
• Support the development and implementation of action plans in response to issues identified by internal oversight functions and regulatory entities.
• Act as a change agent to ensure AML FIU is an effective and efficient investigations unit.
• Support the MFC program through the development of output metrics and reporting.

What do you need to succeed?

Must-have

• Minimum 5 years’ experience in financial crime and/or money laundering investigations and/or a law enforcement/regulatory background.
• Proven Leadership and Management capabilities.
• Prior Legal, AML or Fraud investigative experience (3 to 5 years).
• Sound knowledge of banking operations.

Nice-to-have

• Advanced MS Excel skills would be considered an asset.
• Knowledge of law enforcement requests and production order processes.
• Strong knowledge of relevant predicate offences, e.g. fraud.

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in an agile, collaborative, progressive, and high-performing team.
• The opportunity to interface with executives from many different parts of the organization.

Job Skills

Fraud Risk Management, Fund Analysis, Operational Risks, Performance Management (PM), Risk Management, Stewarding, Vision Alignment.

Additional Job Details

Address: 20 KING ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-15

Application Deadline: 2025-04-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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