Senior Manager, HR Business Partner, Digital Transformation & Client Experience

Senior Manager, HR Business Partner, Digital Transformation & Client Experience

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

What you'll be doing.

Contributes to the overall success of Business Human Resources activities ensuring specific individual goals, plans and initiatives are executed in support of the team's business strategies and objectives. The Senior Manager, HR Business Partner is responsible for supporting the Director, Human Resources and business lines on strategic talent needs and delivery of HR strategic plans and initiatives for the Canadian Banking Digital Transformation and Client Experience Office. The Senior Manager provides HR advice and counsel in the areas of talent and HR strategy to help meet their business needs by leveraging Communities of Expertise (CoEs) for overall strategies and guidelines and HR Services for reporting and support. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

1. Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
2. Participate and represent HR in strategic business plan development and on-going business meetings with business line leaders. Identify the right HR strategy and solutions to meet business objectives, provide strategic direction for the business.
3. Own the talent strategy for the business and provide strategic insights and solutions to leaders on talent priorities and needs. Deliver input and feedback on program/policy design to the Director and COEs and provide recommendations on program execution.
4. Facilitate local HR regulatory compliance needs (e.g. reporting) with HR Services. Collaborate with HR Services to deploy services required in the areas of development & training, recruitment & onboarding, performance and compensation reviews. Provide support for escalated cases from HR Services.
5. Proactively utilize a wide range of HR data to identify themes/trends and recommend effective HR strategies to meet the business needs.
6. Advocate and champion the HR operating model within the business. Proactively contribute to the transformation of the HR operating model, with the aim of creating a globally integrated function that is scalable, flexible, and efficient.
7. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
8. Actively pursue effective and efficient operations of respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk.
9. Champion a high performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have:

• Minimum of 5 years of relevant HR experience.
• Undergraduate degree, preferably with focus on business/human resources or work-related experience.
• CHRP, CHRL or other HR designation, or in progress is an asset.
• Strong communications skills (verbal and written) and interpersonal skills. Ability to deal effectively with all levels of the organization. Able to collaborate with HR stakeholders and business partners and coach managers.
• Strong ability to strategically influence and persuade senior leaders.
• Identifies solutions through effective questioning.
• Strong problem solving, conflict management, negotiation skills.
• Strong ability to effectively perform in a complex, high change environment while being a positive steward for the global HR team.
• Results oriented and able to effectively execute in a fast paced environment.
• Strong strategic capabilities to assess issues and their potential impact on the Bank's image and reputation.
• Excellent project management skills to oversee execution of complex communications strategies.
• Ability to build strong cross-cultural and cross-divisional team relationships.
• Strong business acumen and understanding to allow appropriate partnership with client groups.
• Understands how the data relates to actions and results for an individual person or team.

What's in it for you?

• The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.
• A rewarding career path with diverse opportunities for professional development.
• Internal training to support your growth and enhance your skills.
• An inclusive working environment that encourages creativity, curiosity, and celebrates success!

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.