Senior manager, enterprise risk management, risk advisory services

Title: Senior Manager, Enterprise Risk Management, Risk Advisory Services

Work model: 4 days in the office per week (starting October)

Base office: 1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

Travel: Requirement to travel to our various offices in the Greater Toronto Area (including Toronto and North York), from time-to-time, based on project and business needs

ABOUT THE COMPANY AND TEAM

At Loblaw, we are Food Lovers! We are committed to our Colleagues and Customers and work hard to create a culture that allows us to be our authentic selves while working as a Team. We know that clear communication, collaboration, and teamwork is the key to having a successful workplace.

As a key business partner, the ‘Risk Advisory’ team is a progressive and dynamic world-class consulting function that collaborates with the business functions to protect, improve, and grow its technology and infrastructure, governance, people, and programs, through driving strategic initiatives, risk management initiatives, assurance, and advisory engagements across Loblaws, PC Bank, Shoppers Drug Mart, Choice Properties and George Weston Limited.

The ERM team plays an important role by building a world-class program to support our businesses in meeting their strategic plans through fostering a practical and disciplined risk management culture within the business to ensure that business risks, including emerging risks and macro-economic trends are identified, evaluated, and managed within the desired tolerance levels. ERM also provides advisory services and acts as a change-agent in strategic and high-risk areas.

You will work with a team that values diverse ideas, prioritizes a culture of inclusion, and develops our talent from within. We hire business-minded and entrepreneurial people, who strive to learn and solve problems. We will fuel your curiosity with challenging work, talented colleagues, and creative learning resources. At every level, we champion leaders who influence and achieve results.

THE OPPORTUNITY

Reporting to the Senior Director, Enterprise Risk Management, the Senior Manager will be responsible to help lead and execute on a variety of high-impact and high-visibility risk engagements across our portfolio of entities, delivering top-quality business-oriented solutions, and for building relationships with a variety of cross-functional stakeholders in critical and exciting operational and strategic areas.

ROLE REQUIREMENTS AND RESPONSIBILITIES

• Build and maintain strong relationships with internal/external partners and co-workers to understand current and emerging challenges impacting our business and propose fresh ways to use this information to our competitive advantage.
• Lead ERM activities by collaborating with business teams focusing on analyzing, communicating, and evaluating any significant business issues. This will include preparing and presenting materials related to Risk Assessments, Risk Monitoring, and overseeing Periodic/Quarterly Risk Reporting which identifies changes to the organizational risk profile and integrating risk management methodology into annual strategic planning and functional processes across the enterprise.
• Work directly with key stakeholders throughout the business to lead, produce, and present highly visual presentations which connect the dots in a simple and business-oriented way, capturing current and emerging risks, potential issues, opportunities, and mitigating activities.
• Develop and present, creative, visual reporting material for the Audit, Management, Risk, and Compliance Committees, and Board meetings at periodic, quarterly, and annual meetings.
• Maintain monitoring protocols (including KRIs) to evaluate if risk mitigation/transfer strategies are effective, maintaining actions logs, and regularly follow up with action owners to ensure timely remediation where significant risks exist.
• Initiative and lead initiatives to enhance the quality of our service delivery including benchmarking, industry events, thought leadership, relationship building, training and competency development.
• Collaborate with the RAS team’s A&A, and ICC functions to align and jointly execute risk and compliance activities (e.g.: project specific risk assessments, design & effectiveness testing) to ensure appropriate 2nd Line business coverage, and to ensure RAS project findings are incorporated into risk information.
• Proactively raise ideas where data and process driven initiatives may add value or mitigate risk.
• Lead, coach, and build teams by developing staff, including managing and leading delivery teams, overseeing annual performance evaluation and career development, and providing mentoring through ongoing coaching and leading by example.
• Perform any ad-hoc requests by management as necessary.

EXPERIENCE REQUIREMENTS AND COMPETENCIES

• 6+ years of experience in business operations such as sales and marketing, merchandising/ procurement, engineering, finance, management consulting, project management, operational internal auditing and/or external audit/advisory (Big 4 firms experience is an asset)
• 2+ years of experience in a supervisory capacity effectively developing and leading teams
• A bachelor’s degree in business or a related field
• MBA, CPA, PMP, CRM, CIA, CISA or similar designation is a strong asset
• Highly proficient with Microsoft Office applications, including advanced Excel and PowerPoint
• Strong business acumen, with an ability connect the dots between the business strategy, tactics, risks, and control environment
• Understanding and knowledge of risk management theory and application, including risk and control design assessments, risk appetite, monitoring, and reporting, including knowledge of risk frameworks such as ISO and COSO is preferred
• Strong communication skills, and a demonstrated ability to effectively communicate with stakeholders at all levels, particularly through the development and delivery of highly visual and impactful presentations
• Enthusiastic learner with demonstrated ability to thrive in a fast-paced agile work environment
• Proven problem-solver, with an innovative and entrepreneurial mindset, and ability to think outside the box
• Strong work ethic and solutions-based mentality with a focus on delivering results for our stakeholders
• Passion and exceptional desire to make an impact on the business and community