Senior Manager, Digital Solutions

Job Title: Senior Manager, Digital Solutions
Location: Vancouver - Burrard
Duration: 6 months
Hours: 20-30 hours per week
Contract to hire: Contract
Remote or Onsite: Remote (West coast preferred)
Equipment: Pick up or ship
Ideal start date: ASAP
Education: N/A
Experience: 7-10 years' in HR technology function

Additional Details:
Balance between Technical and Leadership Experience
Experience in a People Leadership role
Candidate will have direct reports
Tech background - Workday Experience
Assist with problem solving
Coverage role
Operational role
Comfortable and skilled at leading people on the team
Working with other senior leaders

Applications to be supported:
Workday

Soft Skill requirements:
Strong Communication Skills - Communicating to direct reports or senior leaders
Respond quickly in a highly dynamic environment
Strong Analytic skills
Highly Collaborative

JOB MANDATE:
The mandate of the Senior Manager, Digital Solutions is to oversee the P&C Digital delivery team to deliver on all global Digital People Systems enhancements, sustainment, and transformation projects to enable the day-to-day business needs and fuel the growth of the business in the most efficient and strategic way possible. They own ensuring that the HR people systems infrastructure is healthy, runs effective global workflows, provides a reliable single source of truth for workforce data, while working towards delivering a simple, scalable and signature employee experience. They own the prioritization for all global business requests and will be the Digital leader to partner and work with all business stakeholders who have submitted a request through global P&C Digital & Technology Intake. Their portfolio involves a high degree of complexity, cross functional stakeholders, and balancing of multiple business dynamics simultaneously. In order to maximize output, they are accountable for developing the structure, training and tools to enable a powerhouse, highly efficient Digital Solutions team who are thriving in their work and lives.

INPUTS AND OUTPUTS:

Inputs:
P&C Strategy and road map
Operations Strategy and road map
P&C Digital Strategy and road map
Digital Product road maps
People Enablement Technology Strategy and road map
P&C current state and future state op model process maps
Capability roadmaps for P&C and applicable business partners
Vendor roadmap and release schedule
Security model

Outputs:
3-year P&C Digital Solutions vision, strategy and road map
Core Foundations Annual, Quarterly and Sprint Prioritization
Reporting on delivery sprints including insights on what is working and areas for improvement
People Systems product road maps and backlog prioritization
P&C Solution workflow and data quality enhancements
Training documents
Requirements documents for configuration changes in scope for IT
Answers to Tier 2 enquiries about people processes in P&C Technology Solutions

KEY RESPONSIBILITIES:
Oversee, lead and develop team of 20-40 including: Managers, Sr Business Analysts, Business Analysts, Senior Functional Analysts and Functional Analysts
Own the vision, strategy and road map for P&C Digital Solutions that balances the delivery of new capabilities, fixes and enhancements to existing capabilities to support organization/department strategies
Accountable for ensuring all People Systems product road maps are leveraged to optimize delivery and the employee experience
Leadership liaison to all cross functional business partners who have submitted requests to the global intake (incl. providing education, consultation, negotiation & recommendations)
Coach direct reports on development of P&C Technology functional requirements and configuration activities
Incorporate the voice of the customer (employee) into P&C Technology solution design to ensure all design delivers the optimal workforce experience
Approve P&C Technology configuration work prior to launch
Manage UAT and experience testing activities and auditing to ensure smooth rollouts and data integrity
Partner with P&C COE, Digital & Technology Managers to ensure all workstreams are in sync (incl. management of escalations of varying severity to ensure quick resolution)
Produce recurring reporting for sprints, quarters and annual performance of the P&C Digital Delivery team.

REQUIRED SKILLS & EXPERIENCE:
Minimum 7-10 years’ experience in an HR Technology function with a focus on data, system and process optimization and the enablement of people programs
5+ years working in a people leadership role
5+ years experience with Workday HCM (HRIS); Avature (ATS), Docebo (LMS) experience not required but ideal
Experience successfully identifying and leading mindset, people, process and technology initiatives to drive transformational change
Experience as primary project manager and design lead for multiple complex HR Technology initiatives
Advanced ability to work collaboratively with and enroll multiple stakeholders within and outside of People & Culture
Experience working with both agile and waterfall delivery methodologies
Experience working in high intensity, fast paced environments and crisis management
Experience in overseeing / orchestrating a complex Digital Solutions project independently and demonstrating very high levels of organization, communication, and root cause problem solving skills
Proven facilitation and executive communication skills (written and verbal)
Strong written and verbal communication skills
Very strong analytical skills.

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.