Senior Manager, Contract Modernization and Implementation

Job Description

CARE AND BE CARED FOR – THIS IS YOUR HOME

Under the general direction of the Director, Contract Modernization and Implementation, the Senior Manager Contract Modernization and Implementation is responsible for taking a leadership role in the provincial Medical Equipment and Supplies implementation plan, future provincial procurements, contract modernization related to evolving service delivery models, service provider and vendor performance evaluation, standardization projects and provincial reporting for service provider/vendor contracts, in alignment with the provincial mandate, legislation and organizational mission, vision and values.

What will you do?

• Provided leadership in collaboration with Contract Team colleagues across Ontario Health atHome to enhance SPO/vendor performance outcomes and relations
• Builds and maintains effective and collaborative working relationships with internal and external key stakeholders and proactively works with them to mitigate potential issues and challenges while modernizing home care
• Supports accurate and timely reporting on all contract management initiatives delivered by the Contract Teams for provincial reporting
• Motivates and supports provincial Contract Teams in the achievement of consistent and standardized contract and performance management processes
• Under general direction of the Director, Contract Modernization and Implementation, provides support to the implementation of a contract management strategy that is aligned with Ontario Health atHome strategic priorities/mandate and ministry directives
• Monitors implementation of appropriate procurement and contract management strategies across Ontario Health atHome in line with Ministry of Health (MOH) Contract Management Guidelines, MOH Procurement Policies and Procedures, and the provincial Contract Performance Framework
• Supports the VP Contracts and, Director, Contract Modernization and Implementation in instituting provincial administrative policies and practices for the ongoing management and oversight of existing contracts, including but not limited to, volume and market share management, contract performance management, and initiation of corrective contractual remedies when necessary
• Provides leadership to staff reporting to them as required, and monitors their work, and priorities during projects and assignments; this includes ensuring adherence to maintaining all appropriate and required documentation and record keeping.
• Provides leadership and guidance to Contract staff across the province while leading or supporting quality improvement, modernization and standardization initiatives

What must you have?

• A degree, in business administration, health sciences, or health discipline
• Evidence of continuous learning related to health and/or contract law/ project management
• Appropriate accreditation/designation (Ex. CSCMP, RN, BN, PMP).
• Minimum 5-7 years of professional experience in contract management, provider relations, and health care service planning and delivery in the public sector/Ontario Health atHome, or other relevant work experience

What would give you the edge?

• Experience in the preparation of governance-level documentation
• Experience in facilitation of agreements and familiarity with negotiation, conflict resolution and arbitration
• Proven experience in project administration/management and project management methodology
• Experience working with SPO and Vendor contracts
• Experience related to provincial procurement policies and processes, working within SPO and medical supplies and equipment applicable legislation, and also within the contract performance framework
• Experience performing financial analyses and critical evaluations of complex financial programs.
• Experience performing evaluations, interpreting and analyzing performance data, including financial and quality indicators, and familiarity with monitoring approaches, processes or systems.
• Demonstrated team leadership and supervisory experience
• Understanding of the evolving role of Ontario Health atHome within the healthcare sector and the impact on the development of Ontario Health atHome priorities including contract modernization
• Excellent understanding of public sector and health care contracting procedures, specifications and documentation requirements
• Expert knowledge of performance metrics, analysis and reporting, including financial data and quality indicators
• Proficiency with PC-based hardware/software and inter / intranets
• Working knowledge and experience of procurement and contract management concepts, strategies and standards, including legal issues.
• Understanding of the Ontario health-care system, its stakeholders, programs
• Demonstrated experience with operational or strategic decision-making related to modernization and standardization across the province.
• Understanding of provincial funding models in use across one or more health-care sectors and familiarity with government financial processes, policies and standards.
• Experience in project administration/management and project management best practice tools and methodology, including use of project management software
• Bilingual in English and French is an asset

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.