Senior Manager - Commercial Solutions and Advisory

Job Summary

Manages the acquisition of goods, services and contracts for a large department or function. Typically manages 2 or more specialized departments comprised of supervisors, managers, professionals, and/or large numbers of operational support employees.

Job Description

What will you do?

• Act as an advocate and strategic advisor for the most important Supplier solutions and requirements within each Technology & Operations (T&O) Division’s Leadership Team or Strategic Initiatives.
• Working with the leadership team to create a “cross” T&O view of the requirements needed to be fulfilled by suppliers. Organize this demand and recommend how most effectively to organize it to maximize RBC ROI and supplier value.
• Utilize and assist in maintenance of multiple technology categorization lenses, to inform comparative analysis (benchmarking) of all the available Suppliers on boarded in RBC or in the market place. This will require close collaboration with the Supplier Management Relationship services team who are responsible for supplier performance management in T&O.
• Develop trusted relationships with leaders across T&O to help improve the quality, effectiveness, and efficiency of supplier solutions.
• Assist in creation of strategic views of T&O requirements, RBC incumbent suppliers and emerging suppliers in the marketplace.
• Build technology based strategies to optimize our third party relationships including: enablement of build versus buy analysis; applied understanding of various commercial options (RBC delivered to Third party delivered) to guide decision making; business case input; risk based analysis of third party relationships.
• Assist in building T&O business based (Data, Cloud, IT Application Services, AI etc.) business sourcing strategies in collaboration with the various T&O and non-T&O stakeholders.
• In partnership with Procurement, Finance and the Division delivery leaders, participate and enable selected supplier contract negotiations.
• Participate in development of strategies to maximize value from RBC’s technology supplier portfolio.

What do you need to succeed? Must have:

• 5+ years’ experience in strategic relationship management, delivery performance analysis, portfolio management, complex negotiations and technology deal making.
• Experience working successfully with multiple stakeholders with competing objectives.
• Strong information technology, general management and financial acumen.
• Proven skills with demonstrated ability to build sustainable, transparent relationships / partnerships.
• University degree, or equivalent in technology or a combination of education and experience in understanding and negotiation technology commercial deals.

Nice to have:

• Experience in client service environment, operations service support and service delivery would be an asset.
• Experience in Supplier management strategies.
• Experience with organizational change.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.

#LI-Hybrid
#LI-POST

Job Skills

Bidding Process, Communication, Contract Management, Contracts, Cost Reduction, Decision Making, Interpersonal Relationship Management, Negotiation, Operations Support, Reviewing Contracts, Sourcing and Procurement, Supplier Evaluations, Waterfall Model.

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-14

Application Deadline: 2025-05-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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