Senior Manager, Cloudforce One Incident Response

Senior Manager, Cloudforce One Incident Response

Cloudflare, Inc.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

Hiring Locations: US Remote

About the Team

Cloudforce One is Cloudflare’s threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world’s largest global networks can provide.

About the Role

We are seeking a talented Senior Manager Incident Response to join us in growing our Cloudforce One Organization. This position requires an innovative, self-starting, and detail-oriented problem solver with a passion for analyzing, tracking, and triaging the malicious software used by sophisticated cyber threats.

As a Senior Manager Incident Response, you will respond to customer security incidents in both on-premises and Cloud environments. You will detect and disrupt cyber threat activity across the customers' environment and various Cloud platforms. You will engage with customers at all levels including Executive, VP, Director, and Managerial level. You will serve an integral role in the discovery and analysis of cyber threat intrusions, working alongside forensic analysts, threat researchers, detection engineers, and malware analysts to detect and mitigate tracked threats.

Our ideal candidate will have 15+ years of previous experience in cyber security with at least 5+ years in Incident Response and 2+ years of that experience at a startup building a customer-facing Incident Response practice. Candidates will have extensive experience with hands-on forensic analysis in Windows, Mac, and Linux environments.

Examples of Desirable Skills, Knowledge and Experience

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, related technical field, or equivalent practical experience
• Ability to travel up to 20% of the time
• 15+ years of previous experience in cyber security
• 5+ Years of Incident Response experience
• 2+ Years of customer-facing startup Incident Response experience

Team leadership experience in a matrixed consulting environment.

Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists.

Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.

Network Forensic Analysis: strong knowledge of network protocols, network analysis tools like Bro/Zeek or Suricata, and ability to perform analysis of associated network logs.

Reverse Engineering: ability to understand the capabilities of static and dynamic malware analysis.

Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.

Cloud Incident Response: knowledge in any of the following areas: AWS, Azure, GCP incident response methodologies.

Bonus Points

• Proficient in Python or Golang, capable of writing modular code that can be installed on a remote system.
• Experience writing incident response reports.
• Familiarity with various cloud environments (AWS, Azure, O365, Google, Cloudflare).

Compensation

Compensation may be adjusted depending on work location and level.

• For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $225,000 - $250,000.
• For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $239,000 - $260,000.
• For Bay Area based hires: Estimated annual salary of $252,000 - $270,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Health & Welfare Benefits

• Medical/Rx Insurance
• Vision Insurance
• 401(k) Retirement Savings Plan

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.

Cloudflare is proud to be an equal opportunity employer and is committed to providing equal employment opportunity for all people.