Senior Machine Learning Engineer

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About the role

As a Senior Machine Learning Engineer at Wave, you will help shape the future of our AI capabilities by combining traditional machine learning with cutting-edge Generative AI technologies. You’ll be responsible for developing, scaling, and maintaining production-grade ML models while applying innovative GenAI approaches to solve customer and business challenges. This role offers an opportunity to work with a modern, cloud-native data and AI stack, where traditional ML systems and emerging GenAI solutions coexist to deliver secure, reliable, and scalable AI services at Wave, in close collaboration with cross-functional teams.

Here’s How You Make an Impact:

1. Collaborative AI Development: Collaborate with product and technical teams to develop and deploy both traditional ML models and GenAI systems, leveraging their complementary strengths and pooling your expertise to address Wave’s business objectives.
2. MLOps Automation and Scalability: Drive the automation and scalability of Wave’s MLOps stack, supporting the scaling of production-ready ML models. Leverage SageMaker Feature Store and our data lake for model training, ensuring efficient deployment and continuous improvement for both batch and real-time inference.
3. GenAI Solutions: Design and build GenAI proofs-of-concept (PoCs), evaluating and deploying those that meet performance and business impact criteria into production. Leverage AWS cloud services, including SageMaker, Bedrock, and Amazon Q to develop GenAI applications that solve complex problems for Wave’s customers and internal teams using techniques like retrieval-augmented generation (RAG) and agentic design patterns.
4. Unified API Development: Contribute to the development of a unified API to provide secure, scalable, and reliable access to AI models, empowering cross-functional teams to integrate AI into their products and services.
5. Model Reliability, Compliance, and Risk Mitigation: Monitor the reliability of all deployed models, enhancing their observability and explainability to meet ethical and regulatory standards. Identify and mitigate risks associated with AI systems, including concerns about bias, performance, and economics, while upholding responsible AI principles and security standards.
6. Mentorship and Best Practices: Mentor other engineers, sharing best practices for model development, deployment, and monitoring in both traditional ML and GenAI contexts.

You Thrive Here By Possessing the Following:

• 5+ years of experience in building and deploying production-grade machine learning systems.
• Strong Python and SQL skills, with familiarity in containerization tools like Docker, and an understanding of secure model access via APIs.
• Familiarity with AWS cloud services, including SageMaker, Amazon Bedrock, and Amazon Q.
• Experience automating MLOps pipelines and deploying models for both batch and real-time inference.
• Hands-on expertise in developing GenAI proofs-of-concept and taking them through to production, as well as experience scaling traditional ML models for production at scale.
• A solid understanding of AI explainability, including experience with model interpretability techniques, observability, and monitoring to ensure performance and reliability.
• Familiarity with applying FinOps concepts to optimize cloud resources, reduce costs, and ensure the efficient scaling of AI models.
• An appreciation for both the opportunities and challenges associated with Generative AI, including the ability to identify risks, manage ethical considerations, and maintain a balanced approach to applying new technologies.
• A collaborative mindset, with strong communication skills and a passion for mentoring and growing the capabilities of the ML team.

Nice to Haves:

• Experience with parameter-efficient fine-tuning techniques, such as Low-Rank Adaptation (LoRA).
• Understanding of modern deep learning architectures, including transformers and Mamba.
• Experience publishing or presenting at leading conferences, including NeurIPS, ICML, ICLR, AAAI, or ACL.

At Wave, you’re treated like the incredible human being you are.

Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours.

We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.

We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.

We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!

We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.

We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.

Are you ready to be a Waver? Join us!